Director of Supply Chain Operations - ZipRecruiter : Job Details

Job Description

Onsite in NJ or hybrid if you're living in AR

What You'll Do:

As Director of Operations, you'll oversee and optimize our entire supply chain, fulfillment, inventory, and logistics operations. You will be a key member of the leadership team, ensuring our products move seamlessly from production to table—all while delivering exceptional customer experience.

Responsibilities:

• Lead day-to-day operations across logistics, supply chain, warehousing, inventory, and order fulfillment.
• Manage relationships with 3PL partners, including negotiation, performance monitoring, and continuous improvement.
• Oversee domestic and international shipping, import/export compliance, and freight strategy.
• Forecast and manage inventory to meet customer demand while minimizing excess stock and reducing holding costs.
• Work cross-functionally with Product, Sales, Customer Service, and Finance to support product launches, seasonal flows, and promotions.
• Establish and track KPIs for operational efficiency, cost management, and service-level performance.
• Drive process improvement, automation, and scalability as the company expands.
• Develop and manage the Operations budget, ensuring cost-effectiveness and accuracy.
• Lead and mentor a small but growing operations team.
• Must have extensive knowledge of all of Walmart's Logistics to make sure we are compliant. Experience working with Macy's, Amazon, Wayfair, Home Depot, etc. is a plus.

Who You Are:

• A strategic and tactical leader with a passion for operational excellence and customer satisfaction.
• Skilled at managing 3PL partners and navigating the complexity of a fast-moving, product-driven business.
• Comfortable in a growth environment—balancing process with agility, and structure with innovation.

Qualifications:

• 7–10+ years in Operations, Supply Chain, or Logistics; at least 3 years in a leadership role.
• Proven experience managing third-party logistics (3PL) relationships, preferably in the home, lifestyle, or consumer goods category.
• Strong understanding of inventory management systems, demand planning, and ERP tools.
• Experience with international freight, customs, and compliance.
• Data-driven decision maker with excellent analytical and problem-solving skills.
• Collaborative leader who thrives in a fast-paced, entrepreneurial culture.
• Bachelor's degree in Business, Supply Chain, Operations Management, or related field (MBA a plus).