Director of Spa - Accor Hotels : Job Details

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Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Position Summary:

The Spa Director oversees the daily operations of the spa, wellness, and recreation facilities, ensuring the highest standards of service, cleanliness, safety, and guest satisfaction. This role is responsible for team leadership, business strategy, financial performance, and compliance with all relevant health and safety regulations.

Key Responsibilities:

• Lead and manage all spa and wellness operations, ensuring efficiency, profitability, and guest satisfaction.

• Develop and implement strategic plans, packages, and promotions to drive revenue and market positioning.

• Recruit, train, and develop a high-performing spa team aligned with company values and service standards.

• Monitor and maintain facility cleanliness, safety, and equipment standards.

• Collaborate with other departments to ensure seamless guest experiences.

• Oversee spa memberships and guest access policies.

• Ensure adherence to ISO standards, local legislation, and internal SOPs.

• Manage departmental budgets, forecasting, and cost control.

• Handle guest feedback professionally and implement service improvements.

Qualifications:

• Diploma or degree in beauty, wellness, or related field.

• 8–10 years of experience in luxury hotel spas or independent spa management.

• Strong leadership, communication, and business acumen.

• Knowledge of ISO 9001, 14001, 22000 standards is a plus.

Core Competencies:

• Integrity, transparency, and professionalism

• Team-oriented and guest-focused mindset

• Commitment to excellence and continuous improvement

• Strong operational and financial management skills

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding