Director of Social Services - Tandym Group : Job Details

A nonprofit organization in New York City is currently seeking a new Director of Social Services to lead social services operations at a family transitional residence program funded by the NYC Department of Homeless Services.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 9am to 5pm (one 1pm to 9pm shift per week)

Responsibilities:

• Oversee the Case Manager Supervisor who manages 7 Case Managers, as well as directly supervise 3 Housing Specialists, 3 Social Workers, and the Recreation Department staff
• Maintain daily communication with the Department of Homeless Services through reports, incident management, and compliance monitoring
• Conduct supervisory chart audits, weekly team meetings, case conferences, and manage critical files
• Crisis Response: Serve in on-call capacity for incidents (schedule varies - could be daily or weekly depending on facility needs
• Ensure contract requirements are met, track client progress, and maintain ACS case oversight
• Perform other duties, as needed

Qualifications:

• 2+ years of relevant work experience
• Bachelor's Degree
• Previous experience in a Shelter and/or related setting
• Microsoft Office proficient
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

Desired Skills:

• Bachelor's and/or Master's Degree in Social Work, Mental Health Counseling, Counseling / Guidance, and/or Art Therapy
• One of the following licensures: LCSW, LMSW, and/or LMHC
• Bilingual (English and Spanish)
• Previous supervisory experience in DHS Tier 2 facilities
• Experience working with diverse populations, including families, children, and individuals with complex needs
• Knowledge of Housing Subsidies, Entitlements, and NYC Housing landscape