Director of Sales Operations - Series A Equity - AI Automation Leader - HYBRIDDirector of Sales Operations - Series A Equity - AI Automation Leader - HYBRID
5 days ago Be among the first 25 applicants
Company OverviewBravado represents a venture-backed SaaS company that is redefining back-office automation for TPAs and insurance firms through cutting-edge AI.
Company OverviewBravado represents a venture-backed SaaS company that is redefining back-office automation for TPAs and insurance firms through cutting-edge AI.This 35-employee, Series A firm ($11.65 million total funding), which is trusted by 80+ customers and rapidly scaling across multiple product lines, is hiring a Director of Sales Operations to build and optimize its GTM infrastructure from the ground up. Reporting directly to the CEO, this hybrid role sits onsite in Scottsdale and plays a foundational part in the company's revenue engine.SolutionOur client replaces manual back-office workflows with AI-powered automation that extracts, classifies, and processes unstructured data across trust accounting and customer experience operations.With solutions purpose-built for third-party administrators and insurance firms, the platform enables operational scale, reduces reliance on outsourced labor, and improves CX across the board. Customers choose us to solve complex problems in a high-stakes, regulation-heavy ecosystem where efficiency and accuracy are paramount.Role
- Strategic, hybrid role based in Scottsdale; reports to the CEO with deep cross-functional exposure.
- 140K–160K base salary, 180K–200K OTE, plus equity and full benefits.
- You'll architect all sales infrastructure—forecasting, enablement, territory planning, reporting, tech stack design, and more.
- This is not a quota-carrying or AE management role—you'll own systems, strategy, and process execution.
- Ideal candidates have 5–10 years of experience in Sales Ops, RevOps, Enablement, or GTM Strategy at high-growth SaaS startups.
- Must be fluent in tools like HubSpot, Apollo, Outreach, and generative AI, and capable of designing workflows without doing the admin work yourself.
- You will build our first sales playbook, run onboarding and enablement programs, and support top-of-funnel strategy across SDR and marketing functions.
- Deep analytical chops, cross-functional communication, and a collaborative, entrepreneurial mindset are essential.
Culture
- You'll work directly with the CEO and senior leaders across product, finance, client success, and sales.
- G2 reviewers praise the platform's efficiency: “It's like having an accountant and assistant rolled into one—huge time savings.”
- We are solving real, persistent workflow problems in a $10B+ vertical, with strong backing from Neotribe Ventures and Stage Venture Partners.
- Expect a fast-moving, execution-first environment with smart operators, modern tools, and low politics.
- With traction across two high-ROI product lines and a growing base of referenceable customers, this is the ideal inflection point to step in and shape how the company scales.
Official Job DescriptionWe're looking for a data-driven, systems-minded operator who can architect and optimize our sales infrastructure from the ground up. This is a strategic yet hands-on role reporting directly to the CEO. You'll work closely with our senior AE lead and collaborate cross-functionally across sales, marketing, product, and success.This is not a quota-carrying role, nor will you manage AEs. Your mission is to drive clarity, consistency, and scale across all GTM activities — from forecasting and pipeline ops to sales enablement and demand generation.What You'll Own
- Revenue Operations & Forecasting: Own pipeline visibility, forecast accuracy, territory planning, and revenue modeling. Design reporting frameworks that drive data-informed decisions.
- Sales Enablement & Training: Build and deliver onboarding programs, process documentation, demo workflows, and objection handling frameworks. Analyze past sales calls and support reps with tools and data that help them win.
- Playbook Development: Build the complete sales playbook from scratch — including messaging, sequences, ICPs, personas, and pricing guidance.
- Tech Stack Ownership: Administer and optimize HubSpot, Apollo, Outreach, and Velocity Engine. You'll be responsible for system strategy, not data entry — and we'll support outsourcing admin work as needed.
- GTM Strategy Support: Partner with the CEO and senior leadership to refine ICP, positioning, pricing, and campaign effectiveness.
- Demand Generation & SDR Alignment: Optionally support or lead the SDR team. Influence outbound strategy and ensure SDR activity aligns with marketing efforts and pipeline goals.
- Cross-Functional Collaboration: Act as the connective tissue between sales, product, marketing, and success to keep everyone aligned and accountable.
Who You Are
- 5–10 years of experience in Sales Ops, RevOps, GTM Strategy, or Enablement — ideally in high-growth SaaS environments
- Proven ability to build systems and processes from scratch
- Highly skilled in CRM, forecasting, analytics, and playbook creation
- Comfortable supporting AE performance through data, tools, and structured enablement
- Deeply tech-savvy — confident using and integrating tools like HubSpot, Apollo, and generative AI platforms
- Collaborative, entrepreneurial, and excited to shape a company's go-to-market operations from the ground up
Bonus Points For
- Experience with vertical SaaS, fintech, insurance, or workflow automation (not required)
- Background working with SDRs or marketing teams
- Strong HubSpot fluency or experience managing outsourced admin support
- Familiarity with ABM tools or copywriting platforms like Velocity Engine
Why Join Us?
- $140K–$160K base | $180K–$200K OTE
- Full medical, dental, and vision coverage
- Paid time off and parental leave
- Relocation support available for out-of-state hires
Seniority level
Employment type
Job function
- Job functionSales and Business Development
- IndustriesThink Tanks
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