Director of Revenue Management - Prime Group Holdings, LLC : Job Details

Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for a talented Director of Revenue Management at its headquarters in Saratoga Springs, NY.

With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.

Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.

Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.

Position Overview

The Director of Revenue Management will be responsible for developing and executing pricing, revenue optimization, and forecasting strategies across the Prime portfolio. Working within a private equity-backed environment, this leader will partner with executive leadership, operations, and other teams to drive top-line performance, enhance Net Operating Income and support value creation initiatives.

Key Responsibilities

• Develop and implement comprehensive revenue management strategies to maximize occupancy, rental rates, and overall top-line revenue across all assets
• Create and execute dynamic pricing models based on market demand, competitor analysis, seasonality trends and historical performance
• Lead initiatives to test and refine discounting and promotion strategies
• Develop data-driven models to determine timing, frequency, and percentage of existing customer rent increases by market, facility, and unit type
• Monitor and optimize existing ancillary revenue streams, including tenant protection plans, retail sales and other ancillary fees; identify and implement additional ancillary opportunities
• Lead, mentor, and develop a team of revenue management analysts to ensure high-quality pricing and performance insights
• Maintain understanding of the dynamics of the local markets and demand generators and present appropriate action plans to executive team
• Leverage data analytics tools to monitor trends in KPIs (Rent per Square Foot, physical occupancy, economic occupancy, churn, move-in/move-out spread) and exceptions (discounting, fee waivers, tenant rental rate adjustments)
• Support annual budgeting processes with revenue and occupancy forecasting
• Collaborate with Operations, Sales, Finance, and Marketing teams to ensure alignment of advertising and sales process with revenue management strategies
• Partner with Business Development team to identify and pursue new B2B revenue opportunities (e.g., partnerships with universities, moving companies, logistics providers)
• Partner with Marketing team and website developer to ensure data validation of website and optimal customer sales experience process
• Evaluate and manage partnerships with third-party revenue programs (e.g., protection plan providers, marketplace aggregators, reporting platforms)
• Develop and implement customer retention strategies to maximize average length of stay and minimize churn
• Prepare and present performance reports and strategic recommendations to Prime's investors and executive team
• Support due diligence and exit readiness activities
• Identify and implement revenue management systems, business intelligence tools, and other technologies to support scalable growth

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field; MBA or Master's preferred
• 7–10+ years of experience in revenue management, pricing strategy, or commercial analytics
• Private equity experience or experience in a PE-backed company strongly preferred
• Proven leadership skills and ability to influence cross-functional stakeholders
• Proven track record of driving revenue growth and achieving business targets.
• Highly analytical, results-driven, and comfortable in fast-paced environments

Compensation

• Competitive rate of pay and a generous benefits program
• Salary commensurate with experience
• Medical, Dental, life, vision, short-term disability, and long-term disability insurance program
• Paid vacation time; paid sick time; paid holidays

Equal Opportunity Employer Statement

Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.