Director of Residential Program Services - Manhattan - ZipRecruiter : Job Details

Under general direction, is responsible for directing one or more of the Agency's residential facilities. This includes directing staff, providing consumers with proper care, ensuring the safety of the consumers, scheduling necessary repairs and the general upkeep of the facility. Administers designated program in accordance with Agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for all aspects of program including personnel, budgeting, services to individuals and physical plant management.

The duties and responsibilities of the Director of Residential Program Services – Residential Services include, but are not limited to the following:

• Works closely with Interdisciplinary Clinical team to coordinate treatment plans.
• Ensures that all measures for safety and well-being are maintained at the highest level.
• Provides overall supervision to residence staff including Registered Nurse/Licensed Practical Nurse, Residence Manager, Senior Residence Program Specialist, Case Manager, Residence Program Specialist, Recreation Specialist utilizing flexible time scheduling to make on-site consultations and supervision of each shift.
• Conducts weekly/biweekly staff meetings with all direct care staff.
• Interviews, evaluates, hires, orients, trains, disciplines and when necessary, terminates subordinate staff.
• Maintains and posts scheduled work assignments and adjusts such assignments based on staff availability, individual abilities, and particular requirements of the people we support.
• Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action in absence of a nurse.
• Ensures actions are conducted in a manner that prevents abuse.
• Administers appropriate first aid based on visible symptoms and resident history in accordance with established guidelines and accepted first aid practices.
• Summons police, fire, ambulance or other emergency personnel if the situation warrants it.
• Maintains records on subordinate staff such as performance levels, deficiencies, counseling sessions, training records, etc.
• Conducts weekly individual supervisory meetings with subordinates to discuss program, personnel, or training needs and assess performance.
• Responds to program and work-related questions, problems, complaints and grievances from staff.
• Develops residence facility rules and procedures.
• Ensures residence facility is kept clean, neat, healthy and safe.
• Ensures staff coordinate tasks such as laundry, menu preparation, shopping, cooking, etc., with the goal of increasing independence of individuals served.
• Directly responsible for all medical issues of residents.
• Works with appropriate clinical or program staff and community agency staff to identify and maintain placement in day programs, workshops, school programs, etc., which are in the community and required in the service plan.
• Represents the program with schools, health clinics, local businesses, employers, transportation providers, social groups, neighbors, etc., to ensure fair and appropriate consideration.
• Provides or arranges transportation to and from recreational or social programs, work, school, etc., as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Valid New York State Driver's License is required.
• Excellent oral and written communication skills
• Excellent organizational skills
• Ability to read, write, speak and understand English
• Good interpersonal skills necessary to interact effectively with coworkers, employees, and their families
• Must be able to maintain the strictest confidentiality
• Proficiency in the use of a personal computer and appropriate software and E-mail system
• Knowledge of equipment typically used by persons receiving services including wheelchairs and adaptive devices
• Ability to analyze problems and determine corrective measures

• Bachelor's Degree in Human Services or related field
• At least five years of managerial experience, preferably with the developmentally disabled population

Compensation: $65,000 - $75,000 Annually + Industry leading Benefits

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

ADAPT values diversity, equity, accessibility, and belonging, and strives to create an inclusive and diverse workforce that is empowered and supported by leaders who foster diverse and inclusive teams.