Director of Program Operations - Coda Search│Staffing : Job Details

Our client is seeking a Director of Program Operations & Development for their Behavioral health

services department. The Director will be responsible for leading and managing the operational

and developmental aspects of behavioral health services. This role ensures efficient program

operations, drives strategic growth, and promotes the delivery of high-quality care. The Director

will oversee program implementation, quality improvement initiatives, and the development of

new service offerings, while fostering a collaborative and data-driven environment.

Essential Duties and Responsibilities:

• Operational Leadership:

o Oversee the day-to-day operations of behavioral health programs, ensuring

adherence to policies, procedures, and regulatory requirements.

o Monitor program performance, identify areas for improvement, and implement

strategies to enhance efficiency and effectiveness.

o Manage program budgets, ensuring fiscal responsibility and optimal resource

allocation.

• Program Development:

o Lead the development and implementation of new behavioral health programs and

initiatives.

o Conduct needs assessments to identify service gaps and opportunities for

expansion.

o Develop program proposals, secure funding, and oversee program launch and

implementation.

• Quality Assurance & Compliance:

o Establish and maintain quality assurance processes to ensure the delivery of high

quality, evidence-based care.

o Monitor compliance with federal, state, and local regulations, as well as

accreditation standards.

o Utilize data to track program outcomes and drive continuous quality

improvement.

• Strategic Planning & Collaboration:

o Contribute to the development and implementation of the organization's strategic

plan for behavioral health services.

o Build and maintain strong relationships with community partners, stakeholders,

and funding agencies.

o Foster a collaborative and team-oriented work environment.

• Staff Supervision & Development:

o Provide leadership, supervision, and mentorship to program staff.

o Conduct performance evaluations, provide professional development

opportunities, and address staff concerns.

o Ensure that staff are properly trained, and that all needed licensing and

certifications are kept up to date.

• Data Analysis & Reporting:

o Collect, analyze, and interpret program data to track performance, identify trends,

and inform decision-making.

o Prepare reports for leadership, funding agencies, and other stakeholders.

Qualifications:

• Master's degree in any related field (e.g., Healthcare Administration, Public Health,

Business Administration, Social Sciences).

• Demonstrated experience in behavioral health program management or related field.

• Strong understanding of behavioral health service delivery, regulations, and best

practices.

• Proven ability to lead and manage teams, and to work collaboratively with diverse

stakeholders.

• Excellent communication, interpersonal, and organizational skills.

• Proficiency in data analysis and reporting.

• Experience of budget management.

Preferred Qualifications:

• Experience working with specific populations (e.g., children, adolescents, adults with

serious mental illness).

• Knowledge of electronic health records (EHR) systems.