Director of Program Operations & Impact - Reliefweb : Job Details

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Overview

UNAGB seeks a mission-driven leader responsible for overseeing the development, execution, and evaluation of all UNAGB programming. This role will include supervising program staff, managing program logistics and budgets, aligning activities with strategic goals, grant writing and alignment to programs, and ensuring operational excellence. This position is ideal for someone with deep program and event management experience, a passion for global education, and a strong ability to lead people and processes.

A successful candidate will have excellent management skills and be a consummate real-time problem solver, able to execute excellent programs and help others do the same. This is a year-round role with a focus on the Summer Institute as a key component.

Responsibilities

Program Management (~40% of the time)

• Ensure quality, consistency, and impact across all programmatic work.
• Build and maintain relationships with schools, funders, and community organizations.
• Represent UNAGB at events, partner meetings, and education coalitions as needed.
• Track and report key program metrics and outcomes to internal and external stakeholders.
• Oversee the overall budget for UNAGB's Summer Institute and Community Programs.
• Specifically responsible for the year-round planning, student recruitment, staffing, and delivery of an exceptional Summer Institute Program.

People Management (~30% of the time)

• Provide direct management and leadership to program staff, ensuring clear roles and responsibilities are defined for program implementation.
• Lead staff meetings, manage team workload, and coach team members for performance and growth.
• Foster a culture of accountability, collaboration, and continuous learning.
• As needed to support the Programs Team, step into various aspects of program leadership and direct delivery, or mobilize resources during surges or staff shortages to ensure high-quality program experiences.
• Monitor, analyze, and report impact and budget metrics related to all programs to inform strategic decision-making and support people management.

Fundraising & Communications (~20% of the time)

• Responsible for foundation/grant fundraising, including all aspects of the grant application process, reports, submissions, outreach, proposals, budgets, and submission.
• Foster alignment between grant commitments and program delivery by partnering with program leaders to enhance impact.
• Contribute to other organization-wide fundraising and communications efforts as required.

Operations & Other (~10% of the time)

• Other Duties as Assigned: support the organization with administrative tasks; this may include light office tasks and event support.

Qualifications

• BA or BS required; advanced education or certifications in government, international relations, education, business, and/or nonprofit leadership preferred.
• 5+ years of increasing responsibility in program & people management.
• Experience with Model UN, Model Congress, Debate, Mock Trial, Science Fairs or similar programs preferred.
• Experience with camp/summer program leadership preferred.
• Strong attention to detail, comfort with budgets.
• Ability to work independently and in a team, with the capacity to manage multiple priorities in a fast-paced environment.
• Solutions-oriented problem solver with initiative to build systems addressing organizational needs.
• Enthusiastic learner, curious, open to feedback, excellent listener and innovator.
• Strong commitment to the United Nations Association of Greater Boston's mission, values, and impact.

Logistics

• This requires significant in-person work at numerous locations, including K-12 schools and universities throughout the Greater Boston area.
• During the summer (June–August), on-site at Institute locations daily, with extended hours; weekend and evening work may be required.
• Ability to move heavy program materials; valid driver's license; car not required but recommended.
• Ability to work in the US (no visa support provided).

Application Process

• To apply for this position, complete the short form linked here or at the top of this job description.
• Submit resume and cover letter for a complete application.
• Complete applications received before September 15 will be reviewed within two weeks; late applications may be considered at the discretion of the organization.
• The job posting remains open until the role is filled.
• We do not provide feedback on applications that do not move forward.
• The ideal start date is October 2025.

Apply here:

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