Director of Production Operations - Lemery Connects Recruiting & Consulting : Job Details

Director of Production

Nokomis, FL | 🕐 Full-Time | 🏢 On-Site

Salary: $130,000 – $150,000 annually

Company: Client

Are you a results-driven leader with a passion for operational excellence in restoration and construction? Our client is seeking a strategic and experienced Director of Production to oversee and elevate their production departments—including emergency response, mitigation, remediation, and reconstruction.

This is a high-impact leadership role focused on driving quality, efficiency, and customer satisfaction across all phases of production. You'll lead a team of managers and support the organization's growth through process improvements, talent development, and execution excellence.

Key Responsibilities

• Lead and mentor a dynamic team, including the Operations Manager, Estimating Manager, Mitigation Manager, and Team Coordinator Manager.
• Oversee daily production operations to ensure timely, high-quality, and cost-effective job execution.
• Set performance expectations and maintain accountability through KPIs, regular feedback, and hands-on leadership.
• Manage job scheduling, resource allocation, project tracking, and client communications.
• Develop and refine SOPs to maximize productivity and service delivery.
• Collaborate with estimating and finance to manage job costing, change orders, and subcontractor invoicing.
• Foster strong interdepartmental collaboration and resolve staffing or operational challenges.
• Analyze workflows and implement continuous improvement initiatives to enhance operational performance.
• Track and report on production metrics including job cycle time, gross margin, crew utilization, and customer satisfaction.
• Act as a key escalation point for customer concerns during active jobs.
• Partner with internal teams, adjusters, and subcontractors to ensure seamless project delivery.
• Support hiring, onboarding, and ongoing training to build a high-performing production team.

Qualifications

• Bachelor's degree in Construction Management, Business, Operations, or a related field; Master's degree a plus.
• 5–7+ years of leadership experience in production, operations, or project management—preferably in restoration or construction.
• Proven track record managing multi-functional teams and departments.
• Strong leadership, communication, and problem-solving skills.
• Experience with project budgeting, KPI tracking, and operational reporting.
• Proficient in industry software, scheduling systems, and production tools.
• Able to remain calm under pressure and drive results in a fast-paced environment.

Preferred Certifications

• IICRC: WRT, ASD, AMRT
• OSHA 10/30
• General Contractor License or knowledge of local building codes (a plus)