Director of Product Solutions - Concordia Plans : Job Details

Director of Product SolutionsAt Concordia Plans we care for those who serve by providing excellent retirement, healthcare and benefit products and services. We have an exciting opportunity for someone with experience in employee health and welfare benefit product strategy and management, contract relationship management and benefit product engagement. This role works within the Product Solutions team and across the organization to manage a complex portfolio of comprehensive and high-quality benefit solutions.Concordia Plans has a reputation for outstanding culture. In fact, we were the winner of the St. Louis Area Business Health Coalition's 2020 Business Health Culture Award and this summer we received the TOP workplaces 2021 St. Louis Post-Dispatch award. At Concordia Plans we are mission focused professionals united to care for those caring for our community. Established more than 50 years ago, we provide service in 6000 communities throughout the United States. At Concordia Plans we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer a competitive salary and benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. Visit us atPlease refer to job profile below:General SummaryThe Director of Product Solutions works within the Product Solutions team and across the organization to manage a complex portfolio of comprehensive and high-quality benefit solutions. Works externally with medical, pharmacy, dental, and vision carriers and benefits consultants. Consults with internal stakeholders partnering to set strategic direction and provide subject matter guidance.Essential Job FunctionsProduct Strategy

• Assists with the development and vision of the overall product strategy.
• Responsible for the development and implementation of health ancillary benefit plans and services.
• Develops and implements strategic and contractual relationships with carriers and providers of health plans and services.
• Uses customer insight and market analysis to launch products that enable CPS to serve LCMS employers and be differentiated in the marketplace.
• Assures all health and ancillary products are aligned and integrated.
• Works closely and collaborates with other health & welfare product and vendor managers (disability, life, wellness, etc.) to ensure alignment with overall organizational strategy.
• Provides subject matter expertise through the implementation process as well as in providing ongoing support across the enterprise.
• Leads new product initiatives and communication efforts with new vendors.
• Manages team of 2 Product Vendor Managers and 1 Product Specialist.

• At the direction of the AVP, Product Solutions:
• Responsible for full product lifecycle management of suite of employee health and welfare benefits.
• Researches and analyzes data to ensure products are competitively priced, positioned and effectively designed and administered.
• Monitors emerging employee benefit issues, trends and legislation and recommending appropriate course(s) of action.
• Develops recommendations to improve product performance and drive results.
• Develops and implements product training plans.
• Represents CPS and the company's product strategies to external entities.
• Collaborates with related teams to analyze data to target specific populations for marketing efforts.
• Collaborates with colleagues to develop and implement wellness strategy and culture, including awareness of health and wellbeing point solutions.

• Bachelor's degree in business, human resources, marketing, communications or related field.
• Minimum of five years of relevant and demonstrated experience in the employee benefits field encompassing strategy development, product development, project management, sales and market development.
• Build Strong Teams: Builds a culture aligned around shared goals and purpose. Intentionally coach and develop others, nurture networks, and attract strong talent.
• Model Resilience: Leads with optimism and composure, setting the tone for others. Is self-aware, humble, and open to alternatives when challenged.
• Outcomes Oriented: Brings a bias for action and achieves meaningful, timely, and measurable results. Lives continuous improvement and operational excellence.
• Strategic Thinking: Demonstrates sound judgment, discernment, and church/business acumen. Encourages new thinking and makes future-focused decisions.
• Influence Others: Is a positive influence across and outside the organization. Paints a compelling picture and gains commitment for forward momentum.
• Collaboration: Builds authentic relationships and harnesses the energy of others. Adapts interpersonal style and models productive dialogue and debate.
• Change agent: Is energized by change and welcomes new opportunities, quickly learns and adapts to change, personal maturity to evaluate and manage uncertainty and stress effectively. Ability to blend creativity and improvisational thinking with sensitivity to tradition and history.
• Customer orientation: The ability and willingness to show care and concern while finding out what the customer wants and needs and to act accordingly in a timely manner, making the customer feel valued.
• Problem solving: Uses rigorous logic, systematic methods and analysis to solve difficult problems, able to exercise discretion and make decisions to resolve issues and questions, anticipates the implications and consequences of situations and takes appropriate action, is excellent at objective analysis, and asks questions, seeks answers and engages others in analyzing and developing solutions.
• Communications: Ability to articulate information simply and concisely in person, over the phone and in writing, and to reflect Concordia Plans values in all internal and external communications.
• Presentation: Has the ability to effectively communicate and share information in a variety of speaking situations, Develops engaging and creative formal presentations; skilled with a variety of presentation and communication formats.
• Trustworthy: Acting with integrity, being honest and credible, reliable, having positive intent, able to present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.