Director of Product Design - T-Mobile : Job Details

Job Title: Director of Product Design

T-Mobile is seeking a dynamic leader to shape the strategy, vision, and execution of our mobile product experiences. This role involves overseeing a team of Product Designers and Experience Strategists to define customer journeys and design principles that enhance T-Mobile's digital ecosystem.

The ideal candidate will have a strong focus on innovation, usability, and collaboration, and will champion customer-centric design across our applications and platforms. This is a hands-on leadership position requiring a high standard for design excellence and a passion for building exceptional customer experiences and high-performing teams.

• Minimum 10 years of experience in User Experience leadership, including research, design, and strategy.
• 8+ years of experience managing UX teams and creating business value through design.
• BFA or BS in HCI, Human Factors, Cognitive Psychology, or related field; MFA, MS, MBA preferred.
• Proven ability to lead and develop high-performing teams and influence at senior levels.
• Experience working in Agile environments and familiarity with frameworks like OKRs.
• Strong communication skills and ability to influence across organizational levels.
• Advanced knowledge of design execution, content management systems, and accessibility standards.

• Excellent communication and consensus-building skills.
• Ability to handle ambiguity and rapidly changing priorities.
• Creative problem-solving and innovative thinking.
• Ability to influence and lead organizational change.

• Travel required: Yes
• Salary range: $185,600 - $251,000 with a 25% bonus target.
• Benefits include comprehensive health coverage, 401(k), stock options, paid time off, parental leave, and more. For details, visit www.t-mobilebenefits.com.
• Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.