Director of Premium - Levy Sector : Job Details

Join our team at Lower.com Field as a Director of Premium! Located in beautiful downton Columbus, Ohio. Lower.com Field is home of the 2024 Leagues Cup Champion, Columbus Crew!

Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levys diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Deliver the ultimate premium experience! As a Director of Premium, you will lead premium operations, elevate guest service in high-end spaces, and oversee suite/club - level hospitality at the venue. You will manage premium team performance, coordinate with culinary and service departments, and ensure elite guest satisfaction during every event.

At Lower.com Field we have a dynamic premium department with more spaces under construction that are planned to be open for the 2026 season. Beautiful club spaces, suites, party bays and the best soccer fans anyone could as for!

Key Responsibilities:

• Lead and develop the premium service team

• Oversee suite and VIP guest operations

• Coordinate logistics and service execution with culinary teams

• Manage inventory, setup, and breakdown of premium spaces

• Ensure premium service standards and presentation

• Resolve guest concerns promptly and professionally

Qualifications:

• Bachelors degree in Hospitality, Business, or related field is preferred

• Minimum 5+ years of premium food service in a high volume atmosphere

• Experience with POS systems and suite-level operations

• ServSafe and alcohol service certifications preferred

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And well always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.