Director of Operations - Manhattan - Blackstone Consulting Services Defunct : Job Details

BCI is seeking a Director of Operations for a Fortune 500 Company client in Manhattan, NY. This position supports this progressive organization by providing leadership for our housekeeping team in the delivery of safe, sanitary, and innovative services to our customers. Key Responsibilities:

• Demonstrate experience in leading and managing complex housekeeping services, including effectively communicating and working with stakeholders to establish and maintain effective working relationships and deliver customer-focused solutions.
• Provide leadership and direct activities for the delivery of workplace services, operations, and cleanliness with accountability for the overall delivery of site management, including building services, and environmental health & safety.
• Communicate effectively with BCI leadership team and client partners regarding contracts, scope changes, future planning needs, develop and implement strategies for their housekeeping teams, and ensure successful outcomes.
• Responsible for financial management including cost control, reporting, forecasting, and budgeting to actual performance while taking corrective actions to ensure fiscal responsibility.
• Work closely and proactively with client and BCI Regional Operations Director to ensure the day-to-day operations of the facility, including custodial, safety, and site services are implemented and carried out in a manner consistent with BCI and site policies.
• Perform general inspections, planning and scheduling for services and BCI managed vendors, using VEKTR quality inspection program.
• Assign, coordinate and supervise activities of the custodial cleaning personnel.
• Conduct daily walk thru audits, initiate vendor and client engagement to demonstrate proactive attention to details, relating to the interior and exterior conditions and appearance of the property.
• Ensure contract work is within the scope of contract and reviewed on a regular basis and verify that invoices match contract pricing.

We are looking for candidates who have:

• Strong technical knowledge of the following: custodial, safety systems, and landscape.
• Previous experience managing commercial cleaning projects
• Exceptional business and financial acumen
• Excellent customer service, relationship building, and communication skills

#IND BCI is seeking a Director of Operations for a Fortune 500 Company client in Manhattan, NY. This position supports this progressive organization by providing leadership for our housekeeping team in the delivery of safe, sanitary, and innovative services to our customers. Key Responsibilities:

• Demonstrate experience in leading and managing complex housekeeping services, including effectively communicating and working with stakeholders to establish and maintain effective working relationships and deliver customer-focused solutions.
• Provide leadership and direct activities for the delivery of workplace services, operations, and cleanliness with accountability for the overall delivery of site management, including building services, and environmental health & safety.
• Communicate effectively with BCI leadership team and client partners regarding contracts, scope changes, future planning needs, develop and implement strategies for their housekeeping teams, and ensure successful outcomes.
• Responsible for financial management including cost control, reporting, forecasting, and budgeting to actual performance while taking corrective actions to ensure fiscal responsibility.
• Work closely and proactively with client and BCI Regional Operations Director to ensure the day-to-day operations of the facility, including custodial, safety, and site services are implemented and carried out in a manner consistent with BCI and site policies.
• Perform general inspections, planning and scheduling for services and BCI managed vendors, using VEKTR quality inspection program.
• Assign, coordinate and supervise activities of the custodial cleaning personnel.
• Conduct daily walk thru audits, initiate vendor and client engagement to demonstrate proactive attention to details, relating to the interior and exterior conditions and appearance of the property.
• Ensure contract work is within the scope of contract and reviewed on a regular basis and verify that invoices match contract pricing.

We are looking for candidates who have:

• Strong technical knowledge of the following: custodial, safety systems, and landscape.
• Previous experience managing commercial cleaning projects
• Exceptional business and financial acumen
• Excellent customer service, relationship building, and communication skills

#IND