Director of Operations - CCS Fundraising : Job Details

TITLE: Director, Finance and Operations Business ManagerLOCATION: San Francisco or Los AngelesREPORTS TO: SVP, Financial Planning & AnalysisDEPARTMENT: FinanceTYPE: Full Time, Hybrid (one to two days in office)This position is not eligible for employer visa sponsorship.WHO WE ARECCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world's greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.UNDERSTANDING THE ROLEWe are seeking highly organized and detail-oriented Director, Finance and Operations Business Manager. This is a new role, reporting to the SVP of Financial Planning and Analysis and directly partnering with the CCS West Coast team leaders. As a team-specific Director, Finance and Operations Business Manager, you will play a key role in the preparation of annual budgets, forecasting, business plans and monthly/quarterly reporting requirements with business partner collaboration. The Director, Finance and Operations Business Manager will be part of the Financial Planning & Analysis team and will partner directly with the Strategy & Operations Lead and Regional Team Lead. The regional Strategy & Operations team is charged with overseeing all key internal operations functions, including budgeting & forecasting, KPI analysis, executive support, business development, marketing, learning and development, and business systems.Working closely with both the Regional Team Lead and Senior Vice President, Strategy & Operations, they will support processes and systems that enable operational and financial excellence. The key areas of focus include financial performance, staffing optimization, team culture, and positioning operations for scalability.RESPONSIBILITIESFinancial Management/Business Management

• Key thought-partner and advisor to the regional team, working in close partnership with the S&O Team Lead as well as the Regional Team Leader and other senior leaders
• Support key strategic initiatives with CCS with financial modeling and data mining analysis
• Prepare impactful visual presentation of complex data to facilitate decision making
• Manage the annual budget and reforecast process for the regional working closely with the team lead, executives and S&O lead.
• Prepare data analysis with complementary strategic recommendations
• Lead the development and implementation of critical analyses and processes related to business partner function areas from conception to final rollout.
• Develop long-range planning (3-year strategic planning) for the regional team.
• Identify and drive process improvements to enhance efficiency, scalability, and service quality
• Own regional operational analytics, including pulling and analyzing sales, margin, and staffing data
• Lead analysis of all KPI including utilization ratio, sales metrics, market share/potential, reimbursable expenses and project pricing
• Leverage Power BI and other tools to generate insights used for business development and marketing strategies

Staffing & Resource Optimization

• Advise on staffing and hiring decisions, based on headcount against budget
• Communicate needs for staffing working in close collaboration with the Senior Leadership Team and Talent Acquisition committee
• Maintain accurate records of projects, team members, and staffing assignments in Monday.com
• Track and manage staffing needs and questions, coordinating with the S&O Lead and the Client Onboarding department
• Ensure timely communication and next steps for staffing decisions

Scaling Business Operations

• Collaborate with the S&O Lead to create Team West regional implementation plans for new corporate resources and initiatives
• Work with the S&O Lead to execute Quarterly Reforecasting and annual budgeting
• Work with the S&O Lead to advise on process enhancements for annual activities (focal reviews, strategic plan, etc.)
• Audit all available corporate reports and devise an implementation plan for further leveraging available data
• Advising on Team needs (S&O team structure, emerging leaders, etc)for near- and long-term needs, based on meeting financial projections

Team Communications and Support

• Maintain information used for Monthly Team Calls and Learning Hubs
• Support team gatherings via operational, content, and administrative support, including regional convenings (annual retreat, regional HUBs), extended leadership team meetings, etc.

QUALIFICATIONS

• Bachelor's degree in business or related field
• 5+ years' experience in operations, strategy, or project management
• Strong skills in financial and operational data analysis
• Experience with staffing/resource planning and team coordination
• Proficient in PowerBI, Excel, and project management tools (e.g., Monday.com)
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Proven ability to lead process improvements and scale operations
• Comfortable working cross-functionally and advising leadership

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.SALARY RANGE: $80,000 - $105,000The exact salary varies within range based on years of relevant experience and education.#J-18808-Ljbffr