Director of Operations-Implementation - Landscape Workshop : Job Details

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Director of Corporate and Talent Acquisition

Location: Within the LW footprintPosition Summary:There will be two primary activities for this person: i) address operational gaps - this can be anything from temporarily filling an empty seat to providing on-the-ground support to a newly acquired business, and ii) build the capability of the operations team so that we have less operational gaps - this can involve leading classroom training to in-the-line coaching.Director of Operations responsibilities include (but are not limited to):

• § Manages the overall day-to-day operations of crews and coordinates with the team of fellow Account Managers on shared resources
• § Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• § Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• § Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• § Ensures a safe environment for employees, clients and the general public
• § Effectively applies Landscape Workshop methodology and enforces project standards
• § Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• § Minimizes Landscape Workshop exposure and risks on projects
• § Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• § Track and report team hours, extra expenses and extra sales on a weekly basis
• § Assists Branch Manager with project budgets
• § Facilitate client meetings effectively
• § Conducts regular status meetings with crew leaders
• § Estimate jobs when needed
• § Follow up on proposals generated
• § Oversee care and maintenance of equipment
• Position Requirements
• § Managing landscape maintenance crews and interfacing with customers as a Landscape Workshop Account Manager
• § Proficient with computer software programs including Aspire, Word, Excel and Outlook
• § Bachelor's degree from accredited four-year or two-year program preferred or relatable work experience
• § Ability to travel the majority of the time, often weeks/months at a time excluding weekends

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesVenture Capital and Private Equity Principals

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