Director of Operations CA - GT Independence : Job Details

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Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you've come to the right place! Let us help you discover a new passion for doing good in a growing industry.

Job Details

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2024! We also received the Great Place To Work Certification for 2025-2026!

The Director of (Self Determination) Operations oversees management of all operational units throughout the Company to provide exceptional fiscal intermediary services to those receiving services through self-direction.

Responsibilities and Duties

• Maintain operational standards and formulate, implement, and communicate policies and procedures.
• Plan, execute, and support strategic objectives aligned with the company's strategic plan.
• Coordinate activities across operational units, evaluate plans, and make recommendations to senior management.
• Develop leadership within teams, approve performance appraisals and wage increases.
• Create metrics to measure performance and participate in developing new services and continuous improvement projects.
• Monitor workloads, collaborate with other departments, and take corrective actions as needed.
• Build and maintain relationships with agencies, promote company values, and perform other duties as assigned.

Education

• Bachelor's degree in business, human services, or related field, or equivalent experience.

Experience and Qualifications

• Minimum 5 years of relevant experience.
• Strong knowledge in supervision, business management, and leadership.
• Excellent communication skills, experience with complex projects, and proficiency in Microsoft Office.
• Ability to build positive relationships and work effectively with diverse teams.

Work Environment

• Remote work with travel within the state required.

GT Independence values diversity and strives to create an inclusive environment where everyone can bring their authentic selves to work. We are committed to reflecting the communities we serve and fostering innovation through diversity.