Director of Operations, Association Management Services - Naylor Association Solutions : Job Details

The Director of Operations is a senior leader responsible for driving operational strategy, enabling cross-functional excellence, and ensuring scalable business practices across WJ Weiser's client service divisions. This role provides strategic oversight of core operational functions - including editorial, membership management, and meeting services - and partners across departments to lead continuous improvement, streamline workflows, and advance organizational goals. With a focus on optimizing service delivery and financial performance, the Director of Operations plays a critical role in shaping the company's growth and long-term success. The ideal candidate for this role will be based near our Schaumburg office and able to work in a hybrid capacity. Responsibilities Strategic Leadership and Organizational Alignment. Lead the strategic direction of operations by identifying priorities, setting goals, and ensuring alignment with client. Serve as a key partner to departmental leaders, ...Director, Operations, Management, Continuous Improvement, Operations Manager, Client Service, Manufacturing