Director of Membership and Transformation - YMCA of Greater Cincinnati : Job Details

Be Part of Something GreatYMCA of Greater CincinnatiJob Announcement: Director of Membership and TransformationLocation: ME Lyons YMCAFLSA Status: Salary ExemptSalary Range: $40,000-$44,000 annuallyAbout the position: Join our ME Lyons YMCA team, and focus on transforming lives and championing engagement efforts as you lead the membership department. You will accomplish this by helping others achieve goals, make new friends & connect with our Y community. You will also provide resources, remove barriers & act as an advocate for initiating change.Key Responsibilities:

• Ensures all staff model equity, inclusion, cultural competence and global awareness in all areas of their work.
• Responsible to oversee all aspects of membership including, but not limited to, grow membership, monitor account updates, implement write-offs/cancellations, membership communication, etc.
• Adhere to established association standards.
• Intentionally foster a cause-centered culture that is welcoming, genuine, hopeful, nurturing & determined, in order to foster loyalty among those we serve, and meet community needs.
• Responsible for developing & managing day-to-day branch operations in order to provide efficient and adequate service to members and participants at the highest level.
• Recruit & hire diverse staff and volunteer teams. Onboard, develop, schedule & coach staff for development and maximum impact. Maintain regular clear & concise communication, and handle staff issues promptly.
• Engage & partner community in innovative & inspiring ways to involve new individuals in the Y community by supporting them in achieving their goals.
• Develop & implement cause-driven events for the community & members.
• Utilize various social media tools for promoting the benefits of the YMCA.

Qualifications:

• Bachelor's degree in related field, with sales experience preferred.
• Proven track record of meeting/surpassing challenging goals.
• A proven agent of collaborative systems change.
• Experience in personnel supervision, recruitment, training, and development of staff and volunteers.
• Excellent contemporary presentation, written & visual communication skills.

Work Environment and Physical DemandsMust be able to operate music and studio equipment. Regularly required to remain in a stationary position for extended periods. Ability to lift up to 25 lbs. and transport materials as needed.#J-18808-Ljbffr