Director of Labor Relations - Resorts World New York City : Job Details

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The Director of Labor Relations (DLR) will play a key leadership role within Resorts World New York City (RWNYC), reporting to the Senior Vice President of Labor Relations (SVPLR). This position will focus on shaping and implementing labor relations strategies exclusively for RWNYC, ensuring alignment with the company's goals, legal requirements, and union agreements. The Director will manage complex labor issues, foster strong union relationships, and collaborate with senior management to achieve a harmonious and compliant work environment. The Director of Labor Relations will contribute to maintaining a fair and transparent workplace, addressing both the strategic and day-to-day needs of the labor relations function. This position will collaborate closely with the Director of Human Resources at RWNYC.

Essential Duties/Core Competencies:

• Labor Relations Strategy:In partnership with the SVPLR, develop and execute labor relations strategies specifically for RWNYC, ensuring alignment with broader company objectives and regulatory standards. Advise the SVPLR and senior leadership on all union matters, including collective bargaining.
• Collective Bargaining & Arbitration:Lead and support collective bargaining efforts, grievance handling, and arbitration processes at RWNYC. Provide subject matter expertise to internal teams and guide them through complex labor relations processes.
• Union Relationships:Build and sustain positive relationships with all unions at RWNYC. Foster open lines of communication and collaboration to enhance trust and reduce potential conflict.
• Disciplinary Actions:Oversee the investigation and management of union-related disciplinary actions, ensuring compliance with legal and contractual obligations. Provide guidance to leadership on fair and consistent enforcement of policies.
• Change Management:Collaborate with the SVPLR to guide RWNYC through labor-related organizational changes, ensuring alignment between management and labor representatives. Provide support to leadership during periods of transition and change.
• Labor Dispute Resolution:Manage labor disputes and lead resolution efforts, including grievance and arbitration processes. Work closely with legal counsel and SVPLR to ensure the company's position is protected.
• Compliance and Risk Management:Ensure all labor practices at RWNYC comply with applicable federal, state, and local laws as well as collective bargaining agreements. Proactively identify and address potential risks.
• Labor Relations Policies:Assist in the modification, development and implementation of labor relations policies, ensuring they are communicated clearly to all relevant stakeholders at RWNYC.
• Employee Relations:Work proactively to address unionized team member concerns and create a positive work environment at RWNYC. Assist in crafting strategies to prevent labor unrest and foster long-term labor peace.
• Financial Planning and Payroll:Collaborate with the Finance and HR teams to ensure labor relations matters are reflected in the budget and payroll functions, including alignment with union agreements.
• Legal & Regulatory Monitoring:Stay current on developments in labor laws and industry regulations, adapting RWNYC's practices to meet changing legal requirements.

Work/Educational Experience

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to applicable statute, rules, and regulations.
• Bachelor's Degree in Human Resources, Labor Relations or related field AND three (3) years' experience in a Management position
• OR Seven (7) years' experience in a Management position
• OR Five (5) years' experience in a Management position within Resorts World
• Eight (8) years' related work experience

Physical and Mental Demands:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least 20 pounds, and varied instances of standing/walking.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment varies. When on the casino floor, the noise level increases too loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

NOTE: This job description is not intended to be all-inclusive. Team members may perform other related duties as required to meet the ongoing needs of the organization. This position involves gaming operations and may require access to secured areas. The position requires obtaining a gaming level license.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesGambling Facilities and Casinos

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