Director of IT Infrastructure and Operations - Romark Logistics : Job Details

About the Organization Why be average when you can be ROMARKABLE?Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world's leading consumer packaged goods, pharmaceutical, and retail companies.As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day.

Description

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world's leading consumer packaged goods, pharmaceutical, and retail companies.

As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Director of IT.

As our Director of IT, you will be the operational heartbeat of technology for a fast-growing third-party logistics (3PL) organization. You'll run the day-to-day IT engineering, infrastructure, cybersecurity, and mission-critical logistics applications—ensuring every facility and system stays online and performing. Reporting directly to the CIO, you'll help shape strategy while owning flawless execution, leading a distributed team and partner ecosystem that spans the United States.

Please note that this role requires in-office attendance five days a week in our Westfield, NJ or Phillipsburg, NJlocation with approximately 25-30% travel.

Responsibilities:

Logistics Application Operations

• Own uptime, performance, and release cycles for WMS, TMS, YMS, parcel manifesting, and RF/scanning solutions.
• Partner with Operations to refine workflows, data integrations, and exception handling that drive on-time shipping and inventory accuracy.
• Maintain 24×7 support and incident-response playbooks for nationwide facilities.

Infrastructure & Network

• Oversee LAN/WAN, Wi-Fi, SD-WAN, voice, and edge compute across warehouses, fulfillment centers, and corporate offices.
• Maintain management and control of all computing hardware (handhelds, vehicle-mounted terminals, label printers, automation controls, laptops and PCs) and ensure lifecycle management meets operational demands.
• Drive cloud and hybrid-edge architecture, balancing latency-sensitive workloads on-prem with scalability in Azure.

Cybersecurity & Compliance

• Enforce security policies (NIST/ISO-27001 alignment) and vulnerability management.
• Lead risk assessments, IT security reviews, and incident-response tabletop exercises.
• Champion zero-trust access for vendors, carriers, and customer portals.

People & Vendor Leadership

• Manage, mentor, and develop a geographically dispersed IT team; set KPIs tied to SLA/OLAs.
• Govern contracts and performance for MSPs, telecom carriers, and equipment OEMs; run quarterly business reviews.
• Build succession and skills-development plans that keep pace with automation and AI/ML in logistics.

Program & Financial Management

• Own the operational IT budget, licensing, and capital refresh roadmap.
• Lead major programs—cloud migrations, WMS/TMS upgrades, facility startups—from business case through go-live and hyper-care.
• Track ROI on technology initiatives and continuously improve cost-per-shipment metrics.

Required Qualifications

• 10+ years progressive IT experience, with 5+ years managing multi-site technology operations, preference for logistics, supply-chain, or mission critical industries.
• Proven ownership of industry leading WMS/TMS platforms and RF/barcode ecosystems.
• Hands-on expertise with network architecture (Cisco, Fortinet, Sonicwall, Ubqiuity) and cloud IaaS/PaaS (Azure).
• Solid grasp of cybersecurity frameworks, incident response, and security in warehouse environments.
• Demonstrated success leading hybrid teams (direct employees & MSPs) across multiple time zones.
• Experience supporting new site launches from the ground up, leading the end-to-end onboarding of all IT systems and infrastructure within tight deadlines. Able to travel 25–30% to distribution centers, partner sites, and corporate headquarters.

Preferred Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field; Master's or MBA a plus.
• Certifications such as PMP, ITIL, CISSP, or CCNP.
• Experience integrating automation/robotics, vision systems, or IoT sensors into WMS workflows.
• Familiarity with EDI, API, and data-lake architectures supporting customer and carrier connectivity.

Key Competencies

• Operational Excellence: Knows how to keep mission-critical systems humming and stakeholders informed.
• Leadership & Influence: Inspires cross-functional teams and vendors to deliver high service levels.
• Strategic Agility: Balances long-term modernization with daily operational realities.
• Business Acumen: Translates logistics KPIs into technology roadmaps that reduce cost-per-unit shipped.
• Change Management: Guides organization through upgrades, migrations, and new facility launches with minimal disruption.
• Financial Acumen: Proven ability to manage budgets, identify cost-saving opportunities, and control expenses to align with objectives within IT operations and projects.

Working Conditions & Travel

This is role is an in-office position that requires regular visits to warehouses, fulfillment centers, and partner locations nationwide (approx. 25–30% travel). Evening or weekend coverage may be required during major deployments or incident escalations.

Why Join Us?

We're scaling fast, automating smarter, and investing heavily in our tech stack. If you thrive on owning the backbone that moves thousands of shipments daily - and want a seat at the leadership table that shapes our next-gen logistics network - let's talk.

We offer an excellent benefit and compensation package.

• Medical, prescription, vision, and dental.
• Paid time off and holidays.
• Paid Life Insurance, STD, and LTD.
• 401(k) and Profit-Sharing Plan.

Successful completion of a pre-employment physical, drug screen and background check are required for all qualified applicants.

EOE

Salary: 125k per year

EOE Statement We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis, including race, color, age, religion, disability or national origin. You may submit a resume, however please complete the application in full. Do not submit a resume, or include information on the application disclosing information regarding race, color, age, religion, disability or national origin. Any application or resume submitted with such information will not be considered for employment.

This position is currently accepting applications.