Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
ABOUT THE ROLE:
The Director of IT Applications will lead a team responsible for providing overall system implementation management and usage of all business, EHR, and related software products. Oversight includes system configuration, implementation, troubleshooting, reporting, and documentation while embracing the Core Values of Quality, Appreciation, Creativity and Sustainability in pursuing the Community Health Mission and Vision. This key position will work closely with Community Health leadership to implement and support technologies consistent with the strategic plan and practice transformation initiatives.
FUNCTIONS OF THE POSITION:
Lead and manage a team of Application Support Analysts supporting key organization technologies.Establish and maintain productive relationships with representatives of vendor-supported applications.Work collaboratively with leadership and the Compliance Officer to ensure compliance with all state and federal regulations. Maintain departmental compliance with internal and external compliance programs, including those required by various grant initiatives.Seek Medical Director/medical staff input in matters that affect providers and/or patient care. Involve Medical Director in system design and implementation.Evaluate and support implementation of niche application technologies to optimize operational efficiencies.Ensure adherence to cybersecurity policies and procedures within the team.Evaluate application configuration change requests for impact to all operational and functional areas.Regularly schedule and facilitate Application Support Department meetings (EMR Committee, Cerner Oracle Meetings, Other).Establish a formal means of accountability for Application Support Department Staff.Display financial management literacy from conceptual strategies through recommending policy. Ensure budget adherence by Application Support Department.Support Performance Improvement activities of the organization.Participate in the planning and implementation of Application Support activities in support of the strategic plan.Participate in weekly Director meetings and contribute meaningful input. Bring current and pertinent issues for discussion.Support special projects/grants for the Organization and Applications.Ensure tracking and timely completion of all requests.Ensure customer service is the focus of Application Support staff.Work with staff and leaders to resolve problems and issues and identify future initiatives.Recognize and analyze the implications of new and proposed processes and develop workable solutions.Work with management, directors, and provider teams in supporting service expansion.Continually evaluate and maintain new and existing policies and procedures to ensure they are current and align with the overall organizational strategic plan.Enthusiastically serve on various organization committees that support the Mission, Vision and Core Values.Perform additional duties and special projects as assigned.SKILLS REQUIRED FOR SUCCESS:
Bachelor's degree (B.A./B.S.) in Computer Science, Information Technology, Project Management, or closely related field required.Ten years related to healthcare applications experience and/or training.Demonstrate knowledge of project management experience: setting goals, communicating clear expectations, and motivating team members.Ability to identify and implement innovative technology solutions.HOW WE SUPPORT YOU:
Work Life BalanceGenerous Time OffMedical, dental, and vision insurance.Health savings account option.Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.Comprehensive Wellness Program.#J-18808-Ljbffr
