DIRECTOR OF INTERAGENCY PARTNERSHIPS - City of New York : Job Details

Applicants must be permanent in the administrative community relations specialist civil service title, be permanent in a comparable title eligible for 6.1.9 title change. Or be immediately reachable on exam no. 1120. DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Interagency Partnerships establishes and manages partnerships with other City and State government agencies, and quasi-governmental entities to improve the coordination of government service delivery for low-income New Yorkers. Interagency Partnerships seeks to streamline access to government benefits and services through enhanced communication and coordination between agencies. The Director of Interagency Partnerships is responsible for establishing, coordinating, and managing relationships, communication, and coordination of shared programs, services, and interests with colleagues in other government agencies who may be providing benefits and services to low-income New Yorkers. The Director leads the coordination of special projects involving DSS and other government agencies. The Office of Community Outreach is recruiting for one (1) Administrative Community Relations Specialist NM 2 to function as the Director of Interagency Partnerships. Under the general direction of the Assistant Deputy Commissioner of Community Engagement, with wide latitude for the exercise of independent judgment and action, the Director of Interagency Partnerships will plan and manage the responsibilities of the Interagency Partnerships unit. The Director will plan, coordinate, and implement special projects and other initiatives that promote interagency collaboration to improve access to government programs and services for low-income New Yorkers through effective communication and collaboration across government agencies. The Director has overall management responsibility for the operation and administration of Interagency Partnerships to ensure that the unit operates effectively and efficiently to achieve agency goals, objectives, and outcomes in compliance with federal, state, and city mandates and mayoral directives/initiatives.

Director of Interagency Partnerships will:

• Manage the development of partnerships with other City agencies and Mayoral offices, with a particular focus on collaborating with external affairs, outreach, and community engagement counterparts at these agencies, as well as with divisions working with New Yorkers who are also likely to be engaged with or potentially eligible for DSS benefits, programs, or services.
• Manage and direct the operational work of Partnership Liaisons engaged in supporting projects involving the coordination of DSS and one or more other government agencies. Plan, coordinate, and direct staff responsible for coordinating projects in interagency initiatives to support low-income New Yorkers with multi-systems involvement. Provide staff development and training on agency policy and practices and informs staff of new initiatives; evaluate and rate job performance; monitor staffing needs or changes within the interagency portfolio and ensure staff adhere to agency policies and procedures.
• Develop and support an interagency workgroup to bring together representatives from multiple City agencies working with HRA and DHS clients, or potentially eligible New Yorkers. Collaborate with this group to break down barriers between agencies and identify opportunities to improve the coordination and delivery of City government services.
• Create detailed project plans for interagency initiatives and assures that responsibilities are clearly delineated, all activities are assigned, and that specific goals are reached.
• Plan, coordinate, and direct priority outreach, informational, marketing, and other initiatives, including annual recurring initiatives, to promote government benefits and services to DSS-HRA-DHS clients and stakeholders.
• Participate in DSS-HRA-DHS procedure, program, and policy meetings to advise on matters involving coordinated efforts with one or more additional government agencies.
• Direct and administer the execution of data-sharing agreements between government agencies. Develop and prepare draft language, recommend data metrics, and lead coordination between the Office of Legal Services, the Office of Performance Management and Data Analytics, Data Privacy, and others to maintain effective and efficient processes.
• Participate in citywide interagency workgroups, task forces, and other coordinated efforts, including the Children's Cabinet, the Gun Violence Prevention Task Force, and interagency efforts to support NYC Benefits. Track work led by DSS-HRA-DHS and coordinate follow-up.

Work Location: 4 World Trade Center Hours/Schedule: Monday-Friday, 9:00 a.m. to 5:00 p.m. ADMIN COMMUNITY RELATIONS SPEC - 1002F

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or 2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in 1 above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in 1 above; or 3. Education and/or experience equivalent to 1 or 2 above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in 1 above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in 1 above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in 1 above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.