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Job Description
- Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
- Establish and administer procedures for proper coordination of all gaming operations, focusing on guest service, employee training, and game security.
- Recommend changes to the physical layout of slot machines and pits to optimize equipment, manpower, and space utilization.
- Develop short- and long-term plans (revenue, expenses, capital, promotional services).
- Coordinate gaming operations with other departments to ensure guest satisfaction and operational efficiency.
- Maintain public relations and ensure compliance with laws and regulations affecting gaming operations.
- Analyze gaming operations for maximum profitability and efficiency.
- Lead and coordinate all gaming functions in accordance with regulations.
- Provide leadership, analytical, and operational expertise.
- Develop gaming policies to ensure compliance with government and company standards.
- Implement new programs, procedures, systems, and software, including monitoring of slot pricing measures.
- Create a compliance culture and promote an environment where misconduct can be reported.
- Identify and pursue revenue-generating opportunities within gaming operations.
Qualifications
- College education or equivalent of 8-10 years of experience in Gaming Operations.
- Broad knowledge of casino rules, regulations, and procedures.
- Strong organizational, communication, and leadership skills.
- Proven leadership, business savvy, and successful operational experience.
- Analytical skills to interpret consumer data for business decisions.
- Effective communication skills.
- Profit-oriented with strategic and short-term focus.
- Visionary with the ability to translate ideas into action.
- Sound judgment, motivation, and work ethic.
- Experience in fast-paced problem-solving environments.
- Active participation in industry forums and strategic assessment skills.
- Leadership qualities that inspire confidence and respect.
- Outgoing personality with strong networking skills.
- Excellent verbal and written communication skills.
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