Chief Program Officer - Driving Impact, Innovation & Collaboration in East Harlem
Position Summary:
Union Settlement is seeking a highly motivated and experienced professional for the position of Director of Economic Development. This role is a key member of Union Settlement's senior leadership team and plays a critical role in advancing the agency's mission through economic empowerment and neighborhood revitalization.
Responsibilities
- Establish and execute a strategic vision for Union Settlement's Department of Economic Development to drive inclusive growth in East Harlem.
- Design and lead comprehensive economic development strategies that promote sustainable economic advancement, small business vitality, and community wealth-building.
- Provide strategic leadership and direct supervision of staff, consultants, and partners to ensure high-quality program execution, goal alignment, and operational excellence.
- Develop and manage all economic development programs, including planning, implementation, evaluation, and continuous improvement.
- Establish and produce regular progress reports to evaluate program impact and guide decision-making.
- Oversee strategic communications, marketing campaigns, and a robust calendar of events to increase visibility, promote programs, and strengthen community engagement.
- Advocate for policies and resources that align with the needs and priorities of Union Settlement and the East Harlem community.
- Maintain compliance with all grants, contract, and regulatory requirements through evaluation and reporting.
- Manage grant development including proposal support, performance tracking, and budget oversight in collaboration with the development team.
- Prepare reports for funders such as NYC Small Business Services, including performance outcomes and budget updates.
- Lead data collection and evaluation efforts, including surveys, community feedback, and impact assessments to ensure data-driven decision making.
- Cultivate strategic partnerships with nonprofits, government agencies and private sector leaders to leverage resources and enhance program effectiveness.
- Facilitate community meetings to promote transparency and gather input.
- Conduct regular visits and engage directly with local businesses, community stakeholders, and neighborhood partners to remain attuned to emerging needs.
- Support the Chief Program Officer in managing the East Harlem Community Alliance, a coalition of over 200 local businesses and stakeholders, including coordinating quarterly meetings and collective initiatives.
- Prepare and present progress reports for internal and external use.
- Perform other duties as assigned by Chief Program Officer.
Qualifications
- Bachelor's degree in public administration, urban planning, business administration, or a related field.
- Minimum of 5 years of progressive leadership experience in economic development or community development.
- Demonstrated ability to lead strategic planning, manage complex programs, and drive measurable outcomes.
- Strong understanding of community development, urban planning, and public-private partnership models.
- Excellent written, verbal, and presentation skills with the ability to engage diverse stakeholders.
- Skilled in data analysis, reporting, and performance management.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Bilingual in English and Spanish strongly preferred.
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