Director of Dental Operations - Elica Health Centers : Job Details

Description

About Elica Health Centers:

Elica Health Centers is a mission-driven Federally Qualified Health Center (FQHC) providing high-quality, compassionate care to diverse communities throughout the Sacramento area. We offer comprehensive medical, dental, behavioral health, and wellness services—regardless of income, insurance, or immigration status.

Our team is dedicated to removing barriers to care and improving lives through innovation, collaboration, and cultural humility. With clinic sites and mobile services, Elica is a trusted community partner committed to health equity.

Join us and make a real difference in a supportive, inclusive environment that values growth, diversity, and meaningful impact.

About the role:

We are currently seeking a dynamic Director of Dental Operations to oversee and support the strategic and daily operational success of our Dental Department. This role plays a critical part in ensuring that dental services are aligned with organizational goals and operational excellence.

Elica's dental services operate across multiple clinic locations with more than 75 dental chairs serving patients throughout the Greater Sacramento area.

What you'll do:

• Provide leadership and administrative oversight to daily dental operations, ensuring high-quality patient care and productivity.
• Act as a liaison between the dental team, Chief Dental Officer, fellow departments, and executive leadership.
• Supervise Dental Clinic Managers and support the development and onboarding of clinical staff, including hygienists and dental assistants.
• Partner with the COO/CFO on dental grant deliverables, strategic goals, and quality improvement initiatives.
• Monitor and report on clinic performance metrics; implement process improvements using Lean principles.
• Oversee mobile dental program operations, enhancing sustainability and community outreach efforts.
• Lead recruitment, performance evaluations, training, and development activities for dental providers and support staff.
• Ensure compliance with regulatory standards (e.g., HIPAA, OSHA) and internal policies.

Requirements

What we are looking for:

• Bachelor's Degree in Business Administration, Health & Human Services, or a related field preferred.
• 4+ years of experience in dental clinic operations and team management.
• Previous Dental experience working in a FQHC environment.
• Demonstrated knowledge of Medi-Cal dental Requirements.
• Strong working knowledge of dental procedures, workflows, and systems.
• Proven leadership, interpersonal, and problem-solving skills.
• Experience with electronic health records and Microsoft Office.
• Valid CA driver's license and proof of insurance.

Work Environment and Physical Requirements:

The work environment is characteristic of a dental clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client's use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements:

• Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• Employment at Elica Health Centers is contingent upon the successful completion of a criminal background check and drug screening. In addition, external candidates must provide documented proof of immunity for required immunizations (MMR, Varicella, Hepatitis B, and Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date.

*Elica Health Centers is a healthcare facility that follows the guidance and mandates of the California Department of Public Health regarding healthcare personnel. Waivers or exemptions, including those for medical or religious reasons, will be reviewed and considered in accordance with current applicable guidelines.

Why Elica?

• At Elica Health Centers, we are proud to serve as a vital healthcare resource for underserved communities.
• Mission-driven organization focused on improving health equity across the Sacramento region.
• Work that matters—contribute to initiatives that positively impact lives and communities every day.
• Comprehensive benefits package, including medical, dental, vision, and retirement options.

Benefits:Benefits Package: Designed with You in Mind!

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
• Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

This is more than just a benefits package—it's a commitment to your health, well-being, and professional success!

Learn More About Elica Health CentersTo explore our mission, values, and the communities we serve, visit our website and follow us on social media:www.elicahealth.orgFacebook | Instagram |LinkedIn