Director of Conference Services and Catering - Black Desert Resort : Job Details

Director of Conference Services and Catering

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Director of Conference Services and Catering

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Black Desert Resort and Red Mountain Resort, located in the breathtaking landscapes of Southern Utah, offer premier luxury and wellness experiences. With world-class accommodations, fine dining, golf, spa, and event spaces, the resorts cater to corporate events, weddings, retreats, and special occasions. The Director of Catering and Conference Services plays a key role in driving revenue and ensuring flawless execution of events across both properties.Job SummaryThe Director of Conference Services and Catering is responsible for overseeing all aspects of catering sales, event planning, and conference services for Black Desert Resort and Red Mountain Resort. This role focuses on driving catering and event revenue, managing a high-performing team, and ensuring exceptional service and execution. Reporting to the VP of Sales and Marketing, the Director collaborates with sales, culinary, and operations teams to deliver seamless events and maximize profitability.Job SpecificationsJob Location: Onsite at Black Desert ResortShift & Schedule: Year-Round / Full TimePay Range: $120,000 - $130,000 plus bonus potential. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Why Join Us:

• Competitive Salary and Benefits: comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Dynamic Environment: Lead catering and conference services for two prestigious resorts.
• Career Growth: A leadership role with opportunities to expand catering and events in a luxury resort setting.

Responsibilities

• Develop and implement strategic catering and conference services plans to maximize event revenue for both resorts.
• Lead and mentor the catering sales and conference services teams, ensuring high performance and client satisfaction.
• Drive catering sales through proactive prospecting, relationship building, and securing group and social events.
• Oversee the planning and execution of meetings, weddings, banquets, and corporate events, ensuring seamless coordination.
• Collaborate with the sales, culinary, and operations teams to ensure flawless execution of events.
• Maintain strong client relationships, acting as the primary contact for VIP and high-profile events.
• Monitor market trends and competitor activity to position the resorts as premier event destinations.
• Ensure compliance with all health and safety regulations, including food and beverage standards.
• Develop pricing strategies, catering menus, and promotional packages in collaboration with the culinary team.
• Prepare financial forecasts and performance reports, presenting key insights to the VP of Sales and Marketing.
• Represent the resorts at industry events, networking functions, and trade shows to promote catering and conference services.

Qualifications

• Minimum of 7 years of experience in catering sales and conference services, with at least 3 years as in a Director role.
• Proven track record of driving catering and event revenue in a luxury or resort setting.
• Strong leadership and team management skills.
• Exceptional communication and negotiation abilities.
• Knowledge of catering sales, event planning, and banquet operations.
• Proficiency in CRM, catering, and event management software (e.g., Delphi/Salesforce, Opera, Social Tables, Profitsword).
• Ability to multitask and manage multiple events and clients simultaneously.
• Flexibility to work evenings, weekends, and travel as needed.

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Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesHospitality

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