DIRECTOR OF CONFERENCE & EVENT SERVICES - UM29 Salisbury University (SU) : Job Details

DIRECTOR OF CONFERENCE & EVENT SERVICES page is loadedDIRECTOR OF CONFERENCE & EVENT SERVICESApply locations Bowie State University time type Full time posted on Posted 30+ Days Ago job requisition id JR101184

Job Posting:

JR101184 DIRECTOR OF CONFERENCE & EVENT SERVICES (Open)

Department:

University Relations & Marketing, PM

Position Type:

Regular

Open Date:

07-02-2025

Close Date:

$115,000-$120,000

Job Description:

The Director of Conference & Event Services is responsible for providing strategic leadership, operational oversight, and high-level coordination for all university-hosted events, external rentals, and youth camps/programs and conferences.

The Director of Conference & Event Services will ensure a seamless experience for both internal stakeholders and external clients by managing facility use, event logistics, and compliance with applicable university policies and state/county regulations. The Director also plays a key role in managing and executing contracts/sales, contract negotiations, and financial oversight of event services and the department's budget.

This position plays a key role in revenue generation through the effective marketing and utilization of university spaces and in building strong relationships with departments and external partners. The director works closely with campus departments, including, but not limited to, Facilities, Public Safety, Athletics, and Marketing to support events that advance the university's mission and reputation.

This position is a full-time, in-person role with the expectation that additional hours, including nights and weekends, may be necessary to meet deadlines and support events.

DUTIES & RESPONSIBILITIES

• Provide leadership for all internal and external events on campus, ensuring alignment with university policies and delivering exceptional customer service and event experiences.
• Manage the Conference & Event Services team by providing leadership, mentorship, performance guidance, professional development opportunities, and strategic direction to ensure team effectiveness and alignment with university goals.
• Develop, manage, and monitor the department's annual budget and financial goals, including rate sheets and cost recovery plans.
• Develop and manage revenue generation strategies and tactics for the utilization of university spaces.

Event Management

• Lead management and coordination for all external events, growing revenue generation for the department.
• Coordinate with the Assistant Director of Special Events on signature university events such as Convocation, Homecoming, and Commencement.
• In coordination with the Events & Youth Camps Coordinator, manage all youth camps and programs hosted on campus and ensure full compliance with all State of Maryland and Prince George's County regulations governing youth camps.
• Develop and maintain an updated events strategy and calendar, including key signature university and academic events.

Administrative & Operational Support

• Oversee contract development, negotiation and execution for internal and external events.
• Prepare detailed cost estimates, ensure timely collection of deposits, contracts, and insurance documentation, and manage financial reporting in coordination with the Accounting Specialist.
• Oversee the invoicing process and ensure accuracy and compliance with event contracts in coordination with the Accounting Specialist.
• Lead the coordination and assessment of Conference & Event services policies and protocols, in addition to relevant university policies and procedures.
• Supervise staff, support their training and certification, and ensure effective internal communication and collaboration.
• Perform additional duties as assigned by the Vice President for Marketing & Communications.

MINIMUM QUALIFICATIONS

• Required: Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a closely related field.
• Strong knowledge of the hospitality and events industry, with 8-10 years of experience in conference and event planning, logistics, and large-scale event execution.

• Experience in managing youth camps or programs.
• Ability to manage multiple projects simultaneously, prioritize effectively, and meet tight deadlines in a fast-paced environment.
• Strong planning, organizational, and problem-solving skills with a high level of attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a proven ability to work collaboratively with a diverse campus population.

• Ability to work evenings, weekends, and extended hours as required by event schedules.

Additional Job Information:

Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.

The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.

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