DIRECTOR OF CONCESSIONS - Veterans Staffing : Job Details

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Lead the team who create unforgettable experiences. As Director of Concessions you're responsible for Managing the Concessions Department to achieve the best possible guest experience, partner satisfaction and financial results. The Director of Concessions is responsible for:

• Overseeing all aspects of Concessions Operations.
• Ensuring the recruitment and training of Team Members in our standards and procedures.
• Working with the location leadership team to continual drive improvements in guest satisfaction and financial results.
• Driving engagement within the concessions department motivating the team to bring their best selves to work each day.
• Overseeing all aspects of season planning and event preparation in the Concessions department to ensure maximum event readiness.

Ensuring point of sale updates and regular maintenance checks are completed. Completing calorific analysis of menu items in partnership with the Culinary team. Ensuing the timely Implementation and communication of promotions. Overseeing loss prevention activities including managing Cash Drops/ collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure. Working in partnership with other departments to ensure accurate completion of the requisition process. Working with the Culinary and Purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations. Ensuring compliance with all Payment Card Information rules. Implementing concessions Production Sheet to ensure accurate production and minimal wastage. Conducting progressive coaching with Team Members. Completion of monthly financial reporting and action planning. Ensuring regular maintenance, cleaning and inspection of all Concessions areas and equipment. Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed. Completion and processing of alcohol incident logs to identify recurring issues or trends. Managing employee meal breaks. Overseeing recruitment activities for Team Members and Non-Profit Groups. Holding pre-shift meetings to set the tone for events. Attend Management meetings. Support location Keys to the future activities to develop future leaders. Support Team Member orientation training to ensure all Hourly Team Members. Lead NPO Group Management and Communication. Oversee service standards during events to ensure a high level of guest experience. Ensuring accurate end of month inventory completion. Partnering with Purchasing team to Manage product transfers and requisition sheets to accurately track product during events.

5+ experience in in a food and beverage operational position - Essential Bachelor's degree in hospitality management - Desirable Standard level of computer literacy - Essential Passion for hospitality, food, and retail - Essential Excellent interpersonal and stakeholder management skill - Essential Able to work evening and weekends for event - Essential

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)