Job Location : Cincinnati,OH, USA
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COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Director of Infrastructure and Operations position is within Prolink's Information Technology department and is a hands-on leadership role responsible for managing cloud engineering, overseeing IT infrastructure, and supporting a team of technical professionals. This role combines cloud engineering expertise with team management, cross-functional collaboration, and operational oversight across infrastructure, support, and
security.
RESPONSIBILITIES
● Lead and support a high-performing IT team, including cloud engineering and support functions, through coaching, development, and performance management
● Oversee IT operations across infrastructure, end-user support, and systems management to ensure optimization, stability and scalability
● Collaborate cross-functionally with business and technical teams to align IT solutions with organizational priorities
● Oversee IT security to uphold compliance, proactively manage risk and manage the execution of a security
roadmap that ensure a mature security posture.
● Ensure the continuous, secure, and reliable delivery of Azure compute, network, directory, database(s), and Fabric services
● Manage and maintain the cloud infrastructure supporting Power BI (Microsoft Fabric) and Prolink's Data Factory
● Apply FinOps principles to optimize and forecast compute expenses by collaborating with a wide variety of stakeholders
● Proactively identify, analyze, and resolve infrastructure vulnerabilities and application deployment challenges
● Ensure efficient operation of data storage and processing systems in compliance with company security policies and best practice standards
● Partner with engineering and development teams to assess and implement optimal cloud solutions
● Ensure all cloud implementations adhere to industry standards and best practices, especially in cloud security
● Conduct regular reviews of current systems and provide recommendations for enhancements
● Interact with clients to deliver cloud support and advise on solutions tailored to their needs
● Develop a comprehensive cloud strategy and educate internal teams on the adoption and integration
● Continuously evaluate and optimize cloud-based applications, infrastructure, and services
● Design and maintain secure, organized, modular and scalable cloud systems to support enterprise-wide operations
● Collaborate closely with IT security to ensure data privacy and compliance in cloud environments
● Respond promptly and professionally to technical issues as they arise
● Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud
● Recommend and implement top cloud architecture solutions to align with the company's strategic goals
● Perform other related duties as assigned
REQUIREMENTS
● Bachelor's degree, advanced degree or certification(s) in computer science, information technology, or a related field
● 4+ years of experience managing or leading technical teams, including performance management and mentoring
● 5+ years of experience in a related field
● 5+ years of experience in cloud computing
● Experience with Microsoft Azure Cloud and Microsoft Fabric (Data Factory and Power BI)
● Excellent troubleshooting, analytical, communication, collaboration, and client management skills
● Experience with CI/CD systems
● Experience with SysOps
● Understanding of basic network and security concepts
● Understanding of DNS, and domain record management
● Demonstrated ability to lead cross-functional projects and communicate effectively with technical and non-technical stakeholders
● Experience in overseeing IT operations, including infrastructure, support, and systems administration
● Able to be flexible and adaptable to meet right deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Strong decision-making skills with the ability to balance hands-on technical work and team leadership responsibilities in a dynamic environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, and perseverance in accordance with Prolink's values
PREFERENCES
● Experience in the staffing or talent solutions industry
● Experience in traditional infrastructure operations
● Experience in FinOps
● Certifications in Azure, AWS, and GCP
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
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