Director of Clinical Operations - Hospice of North Alabama : Job Details

Overview

Office Location: Cullman, Alabama

Coverage area: Position will serve Decatur and Cullman teams

Schedule: Monday – Friday 8:00 am to 5:00 pm/Quarterly AOC on call

Are you a clinical hospice leader looking for a new opportunity? Hospice of North Alabama is seeking a passionate, dedicated Director of Clinical Operations to join our team in Cullman, AL. This role is ideal for a compassionate, strategic leader who is passionate about delivering high-quality end-of-life care while driving clinical excellence and operational success. If you're ready to work in a supportive, fulfilling environment where your skills and empathy truly shine, apply today!

How YOU will benefit

• Broaden Skill Set: Gain expertise in organization development, regulatory compliance, team management, and performance improvement.
• Impactful WorkEnsure patients receive compassionate, quality end-of-life care.
• Cross-Department Collaboration: Build strong cross-functional leadership experience.
• Mentorship & Team Development: Opportunities to coach and develop clinical supervisors and nursing staff, leaving a legacy of strong leadership.

As a Director of Clinical Operations, You will:

• Oversees all patient care services provided by the hospice team.
• Supports and advises nursing supervisors to help improve patient care.
• Assists with patient care planning and evaluation as needed.
• Helps prepare and manage the hospice's budget.
• Monitors patient volume to adjust staffing and resources accordingly.
• Evaluates the performance of nursing supervisors and helps them evaluate their teams.
• Hires, evaluates, and, when necessary, terminates staff.
• Conducts regular performance reviews for clinical staff.
• Ensures patient records are accurate and meet legal requirements.
• Manages supplies and equipment needed for patient care.
• Develops and oversees training programs for new staff.
• Plans ongoing education and training.
• Monitors and improves the quality and safety of hospice services.
• Helps set goals and create policies for the organization.
• Ensures the hospice complies with all laws and certification standards.
• Keeps up with changes in hospice care and shares updates with the team.
• Promotes hospice services within the healthcare community.
• Serves as acting Executive Director when the main director is unavailable.

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Qualifications

• Bachelor's degree in nursing from an accredited program by the National League for Nursing. Master's degree in hospice preferred.
• Three years of management experience in a hospice or related health care organization
• Registered nurse in the State with current licensure to practice professional nursing in the State.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.