Director of Client Service - WhiteCap Search : Job Details

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This range is provided by WhiteCap Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$95,000.00/yr - $145,000.00/yr

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Director, Talent Acquisition at WhiteCap Search | Talent Acquisition

Are you a results-driven sales leader with a passion for building strong client relationships and driving business growth? WhiteCap Search, one of NYC's fastest-growing staffing agencies, is seeking a Director of Client Service to spearhead growth in the Professional Services or Healthcare verticals. This role offers no sales quotas, uncapped commission, and a competitive salary between $95,000 and $145,000 based on experience. At WhiteCap Search, you'll have access to innovative tools, unmatched mentorship, and high-level incentives like annual international trips for top performers. Ready to elevate your career with a top-performing staffing agency? Submit your resume today or email us directly at [email protected] to join our team and make your mark on the industry.Job Function

• Identify and secure Managed Service Provider (MSP) and Vendor Management System (VMS) accounts to expand the client base.
• Develop and implement tailored recruitment solutions to align with client and MSP needs.
• Leverage industry insights to optimize service delivery and client satisfaction.
• Build and nurture strategic relationships with MSPs, VMS channels, and senior-level decision-makers.
• Drive expansion into new markets with a focus on enterprise total talent management solutions.
• Oversee client onboarding processes to ensure a seamless experience for new accounts.
• Resolve client concerns promptly, ensuring high satisfaction and retention rates.

Job Requirements

• 3+ years in sales, account management, or client relationship management within the staffing industry.
• 1-3 years of experience working with MSP and/or VMS programs.
• Demonstrated ability to drive sales and manage key accounts within a staffing or recruitment agency.
• Familiarity with CRM or ATS systems to streamline processes and maintain data accuracy.
• Must reside within commuting distance to NYC for regular onsite collaboration.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.28076

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development and Sales
• IndustriesStaffing and Recruiting

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