Job Location : Washington,PA, USA
Schulte Companies is seeking an energetic, experienced, and hands on Director of Business Travel to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties and ResponsibilitiesManage all aspects of Corporate and Leisure Consortia, Corporate Negotiated and Local Accounts
Utilize Agency 360 and Zoom Info for market research and account targeting
Consortia and TMC agent event and familiarization tours
Utilize and lead Consortia Marketing efforts
Update seasonal offers for Consortia agents and Local Accounts during low season dates
Seek out and facilitate Corporate Negotiated RFPs and conduct a detailed rate review process during RFP season
Participate in GBTA and affiliate events throughout the year
Establish internal promotions to maximize account production
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Manage business travel accounts to maximize business potential
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
Attends property specific receptions to generate leads and interact with customers
Organize and execute local area blitzes
Establishes relationships with local businesses and organizations and is an active member in local industry associations
Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Other duties as assigned
Education and ExperienceHigh School Diploma/GED. Bachelor's Degree preferred
Prior sales experience preferred
Knowledge, Skills and AbilitiesStrong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong understanding of revenue management principles
Ability to use reservation and revenue management systems to develop pricing and sales recommendations
Experience with Delphi.fdc preferred
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies is an Equal Opportunity Employer.