Director of Administration, Bureau of Early Intervention - City of New York : Job Details

Health Services Manager Non-Managerial L2-1006D Open to candidates who are permanent in the civil service title of Health Services Manager, OR the comparable titles for consideration would be Administrative Manager Non-Managerial L2 and Administrative Staff Analyst Non-Managerial L2. Due to active promotional list, only permanent DOHMH employees may be considered for the respective titles of Administrative Manager and Administrative Staff Analyst.

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children. The division is comprised of the Bureau of Maternal Infant Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognize their power and is given the opportunity to reach their full health and developmental potential. We encourage qualified applicants with demonstrated commitment to social justice to apply.

Duties will include but not be limited to:

• Oversee the administrative operations of the Brooklyn Regional Office (RO), which includes oversight of the Scheduling and Pre-IFSP as well as Clerical Support Staff, to maintain office efficiency and meet 45-day IFSP requirements.
• In collaboration with the Director of Program Services, oversee the Regional Office Operations to ensure that they are consistent with NYC Policies and Procedures, regulatory requirements and Department priorities, particularly health equity and social justice.
• Work collaboratively with the Director of Program Services & the Brooklyn Leadership Team to ensure that both arms of the Brooklyn RO, Program Services & Administration, are operating in a cohesive manner that is consistent with NYC Policies and Procedures, regulatory requirements and Departmental priorities.
• Perform QA functions (such as data collection, monitoring, tracking, and creating processes) to improve compliance with Federal, State and Local indicators and to ensure that the Brooklyn Regional Office is meeting its performance targets.
• Engage in on-going system improvement activities to ensure that the Scheduling and Pre-IFSP Specialists are operating consistent with NYC Policy and Procedures.
• Provide on-going direct supervision and leadership to the Assistant Director(s) as well as the supervisors of clerical support staff and work closely with staff to build commitment and teamwork.
• Proactively and consistently address disciplinary issues based on established Department policies and procedures; this includes being an advocate of change management & identifying creative ways to build positive office culture.
• Manage inventory control which includes but is not limited to facility management, purchasing, reconciliations, etc.
• Perform other duties and special projects as assigned.

Preferred skills:

• Excellent managerial skills and experience with oversight of large numbers of staff a plus.
• A minimum of 8 years of direct supervisory experience of staff and experience with conflict resolution, progressive discipline, change management and creating cohesive, professional and positive work environment.
• Direct experience working with the public.
• Project management, quality improvement, compliance monitoring, performance management and familiarity with concepts of health equity and social justice a plus.
• Excellent leadership, writing, communication and analytical skills a must.
• Knowledge of relevant City, State, and Federal regulations and guidance regarding the EIP, or demonstrated ability to quickly familiarize yourself with technical, detailed policies, procedures and regulations.
• Knowledge of the NYC EIP service delivery system a plus.
• Experience with developing QA standards, managing processes, problem solving, and process improvement.
• Strong computer skills required.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as:
• A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

The New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-###-####.

Qualifications:

1. A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work. 2. Education and/or experience equivalent to 1 above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. However, all candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in 1 above.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.