Director of Accessibility Services - NY Staffing : Job Details

The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The Director of Accessibility Services provides overall leadership and management of the Center for Accessibility Services at Borough of Manhattan Community College. Reporting to the Vice President for Student Affairs or their designee, the Director is responsible for ensuring compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. This role includes developing and implementing policies and procedures to support students with disabilities, collaborating with campus partners to promote inclusive learning environments, and facilitating access to all college programs, services, and facilities. This Director will:

• Manage daily operations of the Office of Accessibility, including supervising staff, managing the budget, developing programs, and providing drop-in support services.
• Coordinate accommodations and support services including note-taking assistance, exam proctoring, academic testing modifications, assistive technology implementation, interpreting/transcribing services, and provision of readers and scribes. Maintain a resource hub for students, faculty, and staff.
• Review disability documentation, determine eligibility, and create individualized accommodation plans that support academic success.
• Serve as the college liaison to the University and external agencies to strengthen services for students with disabilities.
• Identify and manage grant opportunities that support accessibility programs.
• Stay up to date on laws and best practices related to accessibility in higher education.
• Monitor student progress and offer support for academic, social, or transition-related challenges.
• Help plan and participate in major college events such as orientation, registration, commencement, and other student success initiatives.
• Must be available to work evenings and weekends as needed.

Qualifications: Minimum: Bachelors degree and eight years related experience required. Preferred: Masters degree in social work, student personnel administration, counseling, educational psychology, special education, higher education administration, health and recreation, or a related field preferred. At least four (4) years of progressively responsible experience in higher education or rehabilitation agencies. Knowledge of providing services to college students in accordance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and related policies. Must possess strong interpersonal, oral, and written communication skills, with attention to detail and proven leadership. Supervisory experience of professional staff preferred. Successful record of working with and implementing programs and services for students with disabilities within a diverse student population. Must be a creative, dynamic professional with strong judgment and the ability to work independently while providing courteous, accurate service to students, visitors, and the campus community. Strong organizational, problem-solving, project management, and conflict resolution skills, with the ability to manage multiple priorities, adapt plans as needed, and make data-informed decisions. Proven ability to handle sensitive and complex matters with discretion, and a deep understanding of the diverse cultural, social, and educational needs of todays student population. Skilled at building and maintaining effective, collaborative relationships with students, faculty, staff, families, university colleagues, and community partners. Proficiency in Microsoft Office Suite and social media.

Compensation and Benefits: Salary range is $132,248 - $150,497; Salary commensurate with education and experience. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

How To Apply: For full consideration, submit a cover letter and resume online via CUNY's web-based job system. Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service >Careers

Closing Date: September 2, 2025

Job Search Category: CUNY Job Posting: Managerial/Professional

Equal Employment Opportunity: CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30631 Location Borough of Manhattan CC