Director, IT Client Services - The Texas Rangers : Job Details

The Director of IT Client Services will be responsible for leading the organizations IT service desk strategy and managing a technical support team that delivers exceptional client services. This leadership position will oversee a diverse team responsible for everything from resolving IT support issues to implementing solutions and ensuring overall user satisfaction for Texas Rangers Baseball Club and Rev Entertainment. This hands-on role will design and implement innovative, cost-effective strategies for technology service delivery, while overseeing the successful management and execution of all client services projects. ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Reports directly to the Vice President of Information Technology. Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources. Oversee the Service Desk team, promoting a culture of out...IT, Client Service, Director, Information Technology, Technical Support, Customer Service