Director, Healthcare Technology Innovation - Massachusetts League of Community Health Centers : Job Details

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.

Position Summary:

The Director, Healthcare Technology Innovation, will lead and support technology initiatives for a Health Center Controlled Network (HCCN) and assist Community Health Centers (CHCs) across Massachusetts. This role will drive advancements in Artificial Intelligence (AI), interoperability, cybersecurity, and the integration of digital health tools, while also supporting the growth of data warehouse management and analytics. The position requires providing community health centers with technology support, overseeing grant management, and ensuring technology solutions align with clinical workflows and organizational goals. Additionally, the Director will supervise and oversee grants that support the use of digital health tools and mentor and support the Manager, Digital Health Programs.

Essential Functions: (The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a role. Responsibilities include but may not be limited to the following.)

• Lead initiatives to advance the adoption of Artificial Intelligence, digital health tools, and emerging technologies across the HCCN and CHCs.
• Lead the development and support of all technology related activities under the Health Center Controlled Network.
• Facilitate IT and EHR forums to foster collaboration, promote best practices, and drive innovation across the network.
• Lead interoperability initiatives to enhance data sharing and integration between Electronic Health Records (EHRs), Health Information Exchanges (HIEs), and other healthcare technologies.
• Align closely with the Commonwealth Purchasing Group to aid in the facilitation of securing appropriate AI and other technologies in group purchasing agreements for Community Health Centers
• Work with key staff and team members to assist in optimizing our data warehouse systems to ensure accurate, timely access to clinical and operational data for reporting and analytics.
• Collaborate with IT teams and clinical staff to ensure integrity, security, and compliance with healthcare regulations.
• Provide system analysis expertise to evaluate and optimize health center IT systems, ensuring that digital health tools and technologies are effectively integrated into clinical workflows.
• Support grant writing and reporting efforts to secure funding for technology initiatives, with a focus on data analytics, AI, digital health, and interoperability projects.
• Administer and manage grants, ensuring compliance with funder requirements and milestones.
• Develop and deliver training materials and educational programs to ensure staff understand and effectively use new technologies and data analytics tools.
• Provide ongoing technical support to ensure smooth operation and user adoption of technology systems.
• Track, analyze, and report on the impact of technology and analytics projects, offering insights that guide future decision-making.

Competencies/Skills:

Technical Proficiency:

• Strong program and project management skills. Certification in project management preferred but not required (e.g., PMP, Agile), data analytics, or healthcare IT (e.g., CPHIMS).
• Familiarity with healthcare regulations (e.g., HIPAA, HITECH) and health IT standards.
• Proven experience or proficiency with Artificial Intelligence and other healthcare technologies

Soft Skills:

• Excellent communication and organizational skills
• Proven ability to build rapport and establish positive relationships
• Comfortable and confident interacting with a variety of stakeholders
• Ability to negotiate shared service agreements
• Strong presentation skills a must
• Demonstrated interest in data, quality improvement, and technology
• Reliable transportation to attend off-site meetings

Education/Experience:

• Bachelor's degree preferably in health informatics, information technology, health services or business or communication services. Master's degree preferred.
• 3-5 years' experience with Electronic Health Records, healthcare applications, data analytics, data management concepts and tools, including manipulating large datasets and automating reports. Strong skills with Excel and Access Database needed.
• Experience working within a Health Center Controlled Network (HCCN) or similar healthcare networks or similar experience working in a non-profit healthcare environment supporting applications, data, and technologies.

Requirements:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is required to talk and hear regularly. The employee must be able to remain in a stationary position 80% of the time. The employee needs to move inside and outside the office to access file cabinets, office equipment, meet with community partners at different sites. The position requires occasionally lifting office products and supplies up to 50 pounds and traveling to various locations for meetings.

Physical Requirements:

Physical demands represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualification Requirements:

To perform this job successfully, an individual must adequately perform each essential function. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts, including populations most impacted by health inequities.

It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives and regulations of federal, state and city entities