Director, Event Technology II - Santa Cruz - Encore - PSAV Presentation Services : Job Details

The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role manages venue(s) with $1 M - $8 M in revenue and will report to a Regional Director, Venues or an RVP, Venues. Key Job Responsibilities Venue Partner Relationships - Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. - Service high profile/visibility events and act as a point of escalation when needed. - Ident...Director, Technology, Continuous Improvement, Sales Leader, Technical Support, Event