Director, Data and Analytics - Charlie Health : Job Details

Join to apply for the Director, Data and Analytics role at Charlie Health

Join to apply for the Director, Data and Analytics role at Charlie Health

Why Charlie Health?Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Why Charlie Health?Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.About The RoleAs Director of Data & Analytics, you will lead our growing data function. You will oversee a high-performing Analytics Engineering team responsible for powering company-wide reporting, product analytics, and post-source data operations. In parallel, you will stand up and scale a new embedded data science and insights capability—placing analysts and data scientists in strategic cross-functional pods and departments to drive decision-making, experimentation, and long-term planning.You will own the vision, strategy, and execution for how data is collected, transformed, analyzed, and used to accelerate Charlie Health's impact. This role requires a strong technical foundation in modern data engineering and analytics, combined with the leadership skills to build trusted relationships, coach high-performing teams, and align stakeholders around a shared data strategy. You'll report to the VP of Care Strategy and Delivery and work closely with product, clinical, engineering, growth, and executive teams to ensure data is a foundational asset across the company.If you're energized by building from 0 to 1, passionate about enabling life-saving mental healthcare through data, and ready to lead a dynamic team at a mission-driven company, we encourage you to apply.We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.Responsibilities

• Set the vision and strategy for data at Charlie Health, spanning analytics engineering, data science, and embedded insights.
• Build and lead a centralized data science and insights function, embedding analysts and data scientists across product pods and business units to drive strategic decisions.
• Oversee post-source data operations, including ELT pipelines, data modeling, governance, and reporting using tools like Snowflake, dbt, Dagster, and Tableau.
• Own company-wide KPI reporting and analytics, ensuring data is timely, accurate, and actionable across all departments.
• Guide prioritization, roadmap development, and structured execution across the data function to ensure on-time delivery and measurable impact.
• Act as a key cross-functional partner to Product, Engineering, Clinical, and Growth teams, aligning data efforts with company goals.
• Coach and grow a multidisciplinary team, fostering a culture of excellence, accountability, and continuous improvement.
• Establish processes and standards for experimentation, insights delivery, and scalable decision support.

Requirements

• 8+ years of experience in data-related roles, including at least 3 years in people management; prior experience managing both data engineers and data scientists strongly preferred.
• Proven success leading high-functioning teams responsible for analytics engineering, data pipelines, and reporting systems.
• Strong technical background in ELT pipelines (SQL, dbt, Python), OLAP databases (e.g. Snowflake), and BI tools (e.g. Tableau, Hex).
• Experience launching or scaling embedded analytics or data science teams within a product or healthcare technology organization.
• Deep understanding of data modeling, testing, governance, and self-service principles.
• Skilled at navigating ambiguity, breaking down complex problems, and driving toward simple, scalable solutions.
• Exceptional communicator and cross-functional partner, with experience aligning technical and non-technical stakeholders.
• Passion for mission-driven work, and a desire to apply your skills to improve mental health outcomes.
• Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

BenefitsCharlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.The total target base compensation for this role will be between $225,000 and $250,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionResearch, Analyst, and Information Technology
• IndustriesMental Health Care

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