Director Application Services: Epic Cogito - MedStar Health : Job Details

Director Application Services: Epic Cogito

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Director Application Services: Epic Cogito

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General Summary Of PositionProvides vision, planning, leadership, and support for all aspects of an IS service line or cost center. Oversees all financial aspects of the service line operations and capital budget; manage new and existing contracts for software. Manages, directs, and coordinates the activities of application, technical, and information management support services for the specific corporate services. Develops and supports established policies, procedures, standards, and quality control processes to assure responsive support capabilities. Manages project resources, time, budget, and deliverables. Establishes and maintains effective relationships with customers and management. Provides excellent customer service.

General Summary Of PositionProvides vision, planning, leadership, and support for all aspects of an IS service line or cost center. Oversees all financial aspects of the service line operations and capital budget; manage new and existing contracts for software. Manages, directs, and coordinates the activities of application, technical, and information management support services for the specific corporate services. Develops and supports established policies, procedures, standards, and quality control processes to assure responsive support capabilities. Manages project resources, time, budget, and deliverables. Establishes and maintains effective relationships with customers and management. Provides excellent customer service.Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
• Demonstrates ability to balance multiple tasks simultaneously, using independent judgment, conferring with the AVP Information Services as appropriate. Completes assigned projects/work within the specified time frame. Is willing to adjust schedule or duties to assist staff or management to respond to unanticipated or unusual situations.
• Develops and maintains departmental capital and operating budget and ensures that the department operates within budget.
• Effectively interacts with all levels of corporate and business unit staff demonstrating mutual respect, courtesy, and concern about user issues and problems, and provides timely follow-through.
• Enhances professional growth and development and enriches personal knowledge and skill through participation in educational programs and professional affiliations.
• Interacts at multiple organization levels regarding uses of technology. Communicates with and presents to members of the business unit and MedStar Health management teams.
• Manages, directs, selects, trains, orients, and assigns department staff. Develops standards of performance, evaluates performance, and conducts performance management planning. Approves or recommends all personnel actions including hiring, promotions, demotions, and terminations. Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information.
• Participates in the planning and direction of the resources and IT services within their area of responsibility. Provides leadership to ensure projects align with current and long-term business and customer goals.
• Provides leadership and project management oversight. Establishes project scope, timeframes, and budgetary requirements; ensures conformance to them. Ensures that newly developed/implemented systems comply with the system's functional/system design requirements and with contractual requirements as well as achieving successful user acceptances.
• Provides technical mentoring and coaching to team members as necessary including participation in design reviews, data model reviews, and code reviews.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in meetings and committees and represents the department. Participates in multidisciplinary quality and service improvement teams.
• Required on-call support to include weekdays, evenings, weekends, and holidays. Frequency of rotation will vary depending on need/size of department. Must be willing to carry a cell phone and be available for 24 x 7.

Minimum QualificationsEducation

• Bachelor's degree in Information Systems, Business Administration or Health Care, or an equivalent combination of education and technical experience required
• Master's degree preferred

Experience

• 5-7 years 7 years is experience required and
• Demonstrated successful vendor and customer relationship management and negotiation skills. demonstrated experience in identifying issues and solving through innovative solutions. health care management experience. required

Licenses and Certifications

• No special certification, registration or licensure required

Knowledge, Skills, And Abilities

• Strong interpersonal and teamwork skills.
• Demonstrated successful vendor and customer relationship management and negotiation skills.
• Verbal and written communication skills.

This position has a hiring range of $131,497 - $256,630

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesHospitals and Health Care

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