Director, AI/ML Transformation - Unum Insurance : Job Details

Job Posting End Date: August 12

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

And that's just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

Unum Group seeks Directors, AI/ML Transformation in Chattanooga, TN.

Applicants who are interested in this position may apply at www.jobpostingtoday.com (Ref #28778) for consideration.

• Play a key leadership role in technology and process assessment of an assigned organization and present digital solution recommendations to senior leaders.
• Define business capabilities, decomposition of capabilities into further levels of detail, capability gap analysis and capability maturity models and progression
• Partner with Product Owners to provide direct input into long term technology and digital roadmap strategy for the assigned functional area to ensure solutions align with company strategy and will have a significant impact on operational readiness, customer experience and financial ROI.
• Create business plans for projects including the development of complex financial cost benefit modeling.
• Research, analyze and synthesize significant amounts of information to quantify and identify business opportunities and issues.
• Leverage broad business and transformational subject matter expertise to design digital solutions that align with strategic objectives, support business goals and delivery efficiency gains to reduce costs to operational areas while improving the experience for our customers.
• Simplify and reimagine processes to create transformational experiences through digital assets.
• Develop and implement change management plans while acting as a champion of change leading organizations through digital oriented transformations.
• Independently conduct complex quantitative and qualitative analysis of both the external marketplace trends as well as internal processes to recommend and influence actional recommendations.
• Operate with a customer centric mindset and ability to analyze most important components of customer engagement that can help drive business solutions and improve customer experience.
• Lead and drive large transformational projects with a focus on utilizing data driven analysis to drive outcomes that will improve customer experience and operational readiness for digital solutions.
• Leverage complex data models to tell a story, effectively present and influence senior leaders on innovative digital solution recommendations.
• Serve as a transformational leader by mentoring lower-level transformational specialists and at times directly managing a small team of professionals.
• Through strong commercial awareness, identify and recommend opportunities to leverage digital based technology solutions to improve business performance and customer experience.
• Maintain knowledge of emerging external trends in digital technology solutions.
• Provide leadership, direction and integration of activities across multiple teams to ensure successful execution.
• Provide visibility and coordinate dependencies across multiple teams (within and outside of assigned organization).
• Identify, propose and initiate process improvement activities within the organization.
• Own and drive opportunities that will have a measurable effect on operational effectiveness.
• Identify, analyze and deploy appropriate management strategies for risks associated with projects. Monitor risks as their proximity, likelihood and impact evolve and modifies plans for their management appropriately.
• Establish strong, effective, and collaborative partnerships with key business area leaders to identify business opportunities, address business needs or problems, and help build effective solutions.
• Collaborate with Product Owners and IT development professionals, while managing across journey and technical dependencies to deliver value.
• Coordinate with other Project Managers and business units to ensure appropriate resource allocations are in place to support the business goals.
• Own and support department vendor relationships and management
• Manage, track and report program updates appropriate for various levels of stakeholders, including executive levels.
• Act as the champion for the team and highlight achievements regularly across various internal channels.

Requires a Bachelor's degree in AI/ML, Data Science, or related analytical field plus 5 years of related experience. Requires 5 years of experience with the following: Coding abilities with an emphasis on Python and understanding ML/AI based python libraries; Deep-learning (neural network) building, training, and deployment; Other forms of supervised learning and optimization algorithm; Model training, evaluation, fine-tuning, and deployment; Feature/data engineering to prep input data into a machine-learning algorithm. Requires 4 years of experience with AI/ML cloud platforms like AWS, GCP, and Microsoft Azure. Individual needs to have leveraged one or more of these platforms to deploy AI solutions into a problem space. Requires 2 years of experience with Generative AI/Large language model applications including how to deploy, evaluate, and refine large language models. Any amount of knowledge in statistics, calculus, and algorithm-based mathematics. 25% domestic travel throughout the U.S. Telecommuting within normal commuting distance of the worksite permitted.

40 hours/week; $160,000 - $180,000 per year. This wage range supersedes the base salary range listed below, due to the salary range below reflecting a national range.

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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

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