Digital Product Training Manager - Oshkosh Corporation : Job Details

About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.The Digital Product Training Manager will lead JLG's customer-facing online/digital training initiatives. This person will manage the planning, development, and implementation of digital training content and programs for JLG customers. This person is responsible for video production and distribution, online training content development and implementation– self-paced and live, the JLG University Learning Management System (LMS), and other digital training initiatives.YOUR IMPACTMaintain and improve JLGU LMS systemsManage video production schedule and processManage and expand the use of the Brightcove video platformManage online training content development schedule and processPrioritize multimedia development requests and schedule team appropriatelyGather customer feedback on JLG Training online content and systemsMeet business goals established for Digital teamManage the AccessReadyXR VR platform growth and salesResearch and recommend learning technologyCoordinate JLG's online training initiatives with other JLG stakeholders – Marketing, DT, AftermarketCreate metrics/KPI's/dashboard for tracking Digital team's task/project completion statusSupport the training call center operationsManage the budget for the digital team including:Training Systems Hosting and CustomizationOutside Contracting for Digital Product DevelopmentTraining and Development of Digital TeamMultimedia Software and HardwareCommunicate effectively, both orally and in writingWork with a variety of customer populations with focus on customer satisfactionProvide information and respond to correspondence (written and verbal) from customers and employeesMINIMUM QUALIFICATIONSBachelors degree in related fieldEight plus years of related experienceSTANDOUT QUALIFICATIONSExperience with instructional design for online coursesExperience with Articulate 360 and Adobe Creative SuiteExperience with CAD and 3D modelling softwareExperience with video production softwareExperience with Learning Management SystemPay Range:$91,800.00 - $153,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected] Corporation is a merit-based Equal Opportunity Employer.Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons, as defined in these regulations. Generally, a U.S. Person is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.#J-18808-Ljbffr