Digital and Technology MDM Product Owner - American Family Insurance Agency Staff : Job Details

Digital and Technology MDM Product Owner

American Family Insurance Agency Staff

Job Location : Minneapolis,MN, USA

Posted on : 2025-08-09T01:03:25Z

Job Description :

This position executes the customer-facing digital/technology strategy as defined by digital/technology product managers. It contributes to the product roadmap and sets priorities for tasks within defined constraints. Troubleshoots and solves issues found in the customer experience by working with business and technical teams. May lead small teams on lower-level complexity products.

Position Compensation Range: $86,000.00 - $142,000.00

Pay Rate Type: Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

This role requires MDM (Master Data Management) Experience.

Primary Accountabilities
  • Successfully executes against a variety of digital/technology product initiatives across all stages of a product's lifecycle, including MDM experience, early product planning, customer research and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.
  • Serves as the translator for both the customer and market, as well as internal stakeholders, including but not limited to business lines, and cross-functional teams.
  • Identifies objectives and key results, analyzes customer feedback and usage metrics to recognize key pain points and opportunities.
  • Trains customers on new product features, partnering with stakeholders.
  • Defines product backlog items that ladder up to epics and ensures the backlog is visible, clear, and prioritized.
  • Identifies, tracks, and mitigates product dependencies.
  • Integrates usability studies, research, and market analysis into product requirements to enhance user satisfaction.
  • Grows knowledge of how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology.

    • This role requires MDM (Master Data Management) Experience.

    Specialized Knowledge and Skills Requirements
    • Experience providing customer-driven solutions, support or service; Reltio experience is highly preferred.
    • Solid knowledge of the technology industry, including current and emerging digital solutions and trends, as well as data science.
    • Knowledge of agile methodologies, managing data and tech solutions, industry standards, and best practices.
    • Understanding of the market, users, and landscape of digital products and applications.
    • Strong verbal and written communication skills.
    • Experience fostering a collaborative and cross-functional team environment.
    • Critical thinking skills for analyzing opportunities and making recommendations.
    • Results-oriented with a bias for action, attention to detail, and follow-through.

    Additional information includes background checks, non-disclosure agreement signing, and travel up to 10%. Benefits support physical, emotional, and financial wellbeing, including medical, dental, vision, 401(k), pension, incentives, paid holidays, PTO, student loan repayment, and paid family leave.

    We are an equal opportunity employer, complying with all applicable laws and considering qualified applicants with criminal histories.

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