Development Review Technician - City of Roanoke : Job Details

Salary : $55,432.26 - $88,690.68 Annually Location : Roanoke, VA Job Type: Full Time Non-Exempt Job Number: 03080 Department: Planning, Building and Development Opening Date: 09/03/2025 Closing Date: 10/7/2025 11:59 PM Eastern Description The City of Roanoke is seeking a Development Services Coordinator to act as a liaison between developers, consultants, design professionals, members of the public, and City staff during the land use application and development process. This position is responsible for facilitating and processing a variety of land use applications. The role supports the Development Review Team/VSMP Administrator and other department leadership by managing application intake and tracking, assisting applicants and staff with the review process, maintaining accurate records, conducting meetings, and ensuring clear, timely communication between all involved parties. The Development Services Coordinator works independently and as part of a team, exercising sound judgment and providing excellent customer service to developers, design professionals, property owners, and citizens. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position. Examples of Duties ESSENTIAL DUTIES AND RESPONSIBILITIES Processing in land use applications for activities including, but not limited to comprehensive development plans, subdivision site plans, development / rezoning / conceptual pre-application plans, Board of Zoning Appeals applications, rezoning applications, subdivision plats, and various permits. Guiding Applicants: Provide developers, design professionals, and staff with guidance and interpretation of land development regulations, processes, and best practices throughout the development lifecycle. Reviewing and Evaluating Plans: Coordinate technical project review for assigned projects, ensuring they comply with applicable regulations, guidelines, and standards, and identifying deficiencies. Facilitating Interagency Collaboration: Coordinate interactions and transitions between City departments and external agencies during the land development and permitting process. Meeting Coordination: Coordinate and lead pre-application and conceptual meetings and other related meetings to ensure smooth communication and collaboration. Customer Service: Provide exceptional customer service to both internal and external stakeholders, fostering positive relationships and addressing concerns in a professional and timely manner. Managing post-construction stormwater facility inspections, reporting, and data management, and coordinating with property owners as needed. Coordinate with Public Works Asset Management to create new BMP records. Coordinate with land disturbance permit holders and invoice/process annual permit maintenance fees. Reporting and Documentation: Prepare technical reports, correspondence, and maintain accurate records and files related to development projects and processes, including surety recordkeeping and releases and permit refunds. Knowledge: Thoroughly understand the development process to provide collaborative solutions for complex projects. Performs special projects at the direction of the Director of Planning, Building, and Development. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibility. Typical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Education: An Associate's degree or two years of college coursework in a related field (e.g., community development, project management, construction, building trades, or planning). Experience: Minimum of five (5) years of related experience providing the necessary knowledge and skills to perform the responsibilities of the position. Experience in municipal government, plan/plat review, zoning administration, or building codes is preferred. Technical Knowledge: Working knowledge of local, state, and federal land development regulations. - Familiarity with reading and interpreting development plans, plats, and engineering drawings. - Proficiency in GIS, Microsoft Office Suite, and permitting/tracking software systems. Organizational Skills: Ability to manage multiple projects simultaneously with attention to detail. - Strong record-keeping and documentation skills. - Capable of prioritizing workload in a fast-paced environment. Teamwork and Collaboration: Works cooperatively in a team environment. - Willingly assists co-workers and shares knowledge to support team goals. - Participates in interdepartmental and interagency coordination meetings. Customer Service Focus: Maintains a positive, solutions-oriented approach in all interactions. - Understands and anticipates customer needs. - Maintains confidentiality and professionalism. Supplemental Information Supplemental InformationLANGUAGE SKILLS Ability to read and interpret documents such as journals, reports, documents, applications, construction plans, and maps. Ability to create detailed and accurate reports. Ability to write correspondence. Ability to speak effectively before groups of customers or employees of the organization. Communication Skills: Excellent written and verbal communication skills are crucial for interacting with diverse stakeholders, presenting project information, and preparing reports. REASONING ABILITY Analytical Skills: Ability to analyze complex problems, evaluate data sources, interpret plans, and propose effective solutions. Problem-Solving Skills: Strong ability to identify problems, consider alternative solutions, and implement recommendations in support of goals. CERTIFICATES, LICENSES, REGISTRATIONS Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually loud. This is a job description and not an individualized position description. A job description de?nes the general character and scope of duties and responsibilities of all positions in a job classi?cation, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classi?cation. Overview of Benefits for Full-Time Employees: Paid leave is time off from work available for use by an employee upon approval by supervisor. The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave. Paid leave for employees of the city shall accrue as follows: Years of Service Hours Per Month Fire 24-hr shift Employees 0 - 4 12 19.75 5 - 9 14 22.75 10- 14 16 25.50 15 - 19 17 26.75 20 - 24 18 28.75 25 + 20 32 Extended Illness Leave: shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month. Funeral Leave: for family, up to three consecutive days. Military Leave: Twenty-one work days per Federal fiscal year. Holidays: The City provides 96 hours of annual paid holiday time. Mental Health & Well-Being Leave: Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire. Certification of mental health diagnosis is not required and leave will not be paid out upon separation. Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave. Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment. Assessments will be limimted to 4 times per fiscal year (max of 40 hours per fiscal year). Health Insurance: Four coverage types are available: Employee only, Employee + 1 Child, Employee + Spouse and Family. Coverage is available through payroll deduction. Additionally, the city offers the following three Aetna Health Plan Options: PPO 750 - Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program. PPO/HRA 1500 - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date. PPO/HDHP-HSA - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,600 for employee only coverage and $3,100 for all other tiers. Contributions are pro-rated dependent upon enrollment date. Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions. Aetna Health Plan 2025 Monthly Rates PPO 750 Employee Only: $74.49 Employee + Child: $278.42 Employee + Spouse: $653.08 Family: $714.04 PPO/HRA 1500 Employee Only: $48.24 Employee + Child: $236.42 Employee + Spouse: $600.58 Family: $609.04 PPO/HDHP-HSA Employee Only: $22.81 Employee + Child: $177.93 Employee + Spouse $498.08 Family: $500.51 Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction. Delta Dental 2025 Monthly Rates Employee: $2.80 Employee/Child: $18.88 Employee/Spouse: $18.88 Family: $49.36 Life Insurance: Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount. Optional Life Insurance: Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction. Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury. Coverage is available through payroll deduction. Annual cost is your annual salary multiplied by .00255. This amount is half of the total premium and the City pays the other half. Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program. Employees vest in the employer component of either plan upon completing five (5) years of service. Defined Benefit Pension Plan: Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service. For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service. An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. Early retirement options are available and reductions may apply based on age and service. Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan. The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member. The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees. Sheriff's Department Employees are covered b the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System. Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees. Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan. International City Management Association - Empower provides the third party administration of this deferred compensation plan for participating employees. Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks to pay for child care and/or medical and dental expenses not covered by the City's health care or dental plans. You may also set aside pre-tax dollars to cover certain transit or parking expenses. Keep in mind only transit or parking expenses may be rolled over from year to year. Virginia College Savings Plan: Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust. Employee Health Services: The City employee health services provides medical care for employees, retirees, and eligible spouses. Employee Assistance Program (EAP): Support services available to assist employees facing life challenges. Pay Days: Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year. Vision Insurance: Paid by the Employee. Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses. CEC 2025 Monthly Rates Employee: $6.68 Employee/Spouse: $12.69 Employee/Child(ren): $13.36 Family: $19.71 Discounts & Voluntary Benefits: Employees may access discounts through various national and local retailers. Discounts include 10% off auto insurance and 5% off home or renters insurance with Liberty Mutual. Voluntary benefits offered through Corestream. Critical Illness, Accident Insurance and Cancer Policies will be available through Colonial Life and Long Term Care will be available through Transamerica. All voluntary benefits may be payroll deducted.