Development Database Administrator - Braille Institute : Job Details

Location: Los Angeles, CaliforniaTHE OPPORTUNITY Join us in building a more inclusive world at Braille Institute of America. We are undertaking one of the most transformative initiatives in our history, planning our next century of success in serving the blind and visually impaired communities. Through our 2024-2025 strategic planning process, we identified the next generation opportunities to advance critical initiatives in areas such as customer research; the expansion and transformation of current programs and services; the development of new nationally and internationally accessible programs; the creation of dynamic new strategic partnerships; and the alignment of our mission, strategy, and resources. If you are ready to join a dynamic organization transforming the lives of individuals experiencing vision loss, we want you on our team. WHO WE ARE At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible. We understand the importance of work-life balance, valuing both personal and professional fulfillment. Here, you'll find an environment that supports your well-being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired. Join us in embracing technology and innovation as we shape the future of accessibility and positively transform the lives of those with vision loss. JOB DESCRIPTIONJob Summary The Development Database Administrator is responsible for the comprehensive management, technical oversight, and strategic optimization of the organization's donor database systems. This includes income processing, data integrity, reporting, system integrations, and infrastructure collaboration. The role requires a highly analytical and technically skilled individual who can manage complex data environments, support fundraising operations, and ensure the accuracy and security of all development-related data. Develop, maintain and optimize applications, ensuring seamless functionality and enhanced user experience while providing critical support for new and existing plug in applications. Key ResponsibilitiesGift Processing and Acknowledgment - Oversee the full lifecycle of gift processing across all channels (direct mail, online, electronic fund transfer, in-kind, stock, et cetera). - Ensure timely and accurate gift entry and acknowledgment generation. - Supervise and support the Donor Data-Entry Specialist. Data Management and Reporting - Manage and generate all data-related items and reports with direct marketing partners, including prospect, donor, suppression, and segmentation data. - Build complex queries and exports in Salesforce Nonprofit Success Pack to support fundraising, events, newsletters, and donor communications. - Collaborate with colleagues to create dashboards, reports, and analyses to evaluate engagement and campaign effectiveness. - Maintain standards for data entry, validation, deduplication, and integrity across the platform. - Conduct regular audits and clean-up processes to ensure data accuracy and consistency. Technical Oversight and System Integration - Liaise with Information Technology to manage infrastructure, database configurations, and upgrades of moderate complexity. - Participate in testing, validating, and deploying new tools, features, and integrations. - Ensure seamless integration between Salesforce Nonprofit Success Pack and other platforms (for example; Funraise, Lockbox, accounting systems). - Work with Information Technology to coordinate data validation audits and manage user security settings and permissions. Training and Documentation - Develop and deliver training for staff on database use, data entry standards, and reporting tools. - Maintain up-to-date training materials and documentation in shared repositories. - Onboard new staff and provide ongoing support for database-related tasks. Collaboration with Accounting and Compliance - Work directly with Accounting and Finance to reconcile gifts across systems and distribute reports. - Ensure compliance with data governance policies, privacy regulations, and security best practices. - Coordinate with vendors and internal teams to manage donor segmentation and campaign coding. Strategic and Analytical Support - Provide analytical insights to support fundraising strategy, donor engagement, and campaign performance. - Participate in annual fundraising planning and performance evaluation. - Continuously evaluate and improve database processes to support organizational growth. Qualifications - Bachelor's degree in Information Technology, Data Science, Business Intelligence, related field or equivalent experience. - 3-5 years of experience in nonprofit donor database management or data analysis. - Experience with Salesforce Nonprofit Success Pack or similar fundraising Customer Relationship Management required. - Familiarity with nonprofit accounting and fundraising principles preferred. Skills and Competencies - Advanced technical skills in database management, query building, and data analysis. - Strong understanding of data governance, schema design, and information security. - Excellent analytical and critical thinking skills. Solid understanding of systems, user needs, business processes and trouble shooting. -Identify issues and extend application capabilities to meet evolving business needs. - Exceptional attention to detail and ability to manage confidential data. - Effective communicator with the ability to explain complex technical concepts to non-technical staff. - Ability to manage multiple tasks and prioritize work effectively. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job duties. Work Environment: Position works in a standard office environment. Physical Requirements: Position operates with standard office equipment. Generous donors keep our life-changing programs and services 100% free! [brailleinstitute.org/give]Help support Braille Institute and give today. Salary range: $80,000-$95,000 #BIA1 HOW TO APPLY Complete an online application by clicking the Apply Now button below. A Sign-In window will pop up where you can enter your email address and password to log in if you have already created an account on this Career Site. If you don't have an account yet, please click the Create One Now link on the Sign-In window to create a new account. If you encounter an accessibility issue or difficulty creating an account, please send your cover letter and resume to [email protected]. Documents submitted as attachments must be in Microsoft Word format with the .doc or .docx file extension or as an Adobe PDF document. We cannot accept compressed or zipped files.