Desktop Support Technician - Mercy Health : Job Details

Performs installation, repair, upgrades, and modifications of PC equipment. - Installs PC software programs and systems to meet user requirements. - Analyze software for compatibility on desktops and network. - Provide analytical support for third party software applications. - Advises and provides support for project implementations. - Escalation of issues within the department as needed to senior technicians - Provides supervisor with regular and succinct reports regarding the progress being made against assigned objectives. - Maintains records and inventory of computer equipment. - Travel to other Mercyhealth locations is required Education and Experience Associate's degree (A. A.) in Computer Science or related area preferred. Certification and Licensure Hardware or OS certification preferred Maintain a valid driver's license Special Physical Demands...Support Technician, Desktop Support, Technician, Support, Technology, Healthcare