Desktop Support Technician - MedStar Health : Job Details

One of our top clients is seeking a desktop support professional to join their team. The successful candidate will support over 600 devices across various internal departments such as mail services, parking operations, and general office support.

Responsibilities include printer troubleshooting, software installations, desktop builds, and other tasks related to the department's workflow.

The role is part of a close-knit team of four, including two desktop technicians and a web developer. It is a full-time position (40 hours per week), starting onsite with a possible hybrid schedule.

• Desktop support
• Windows 10
• Troubleshooting
• Deployment and imaging
• Technical support and customer service
• Hardware maintenance
• Active Directory
• Help desk operations

The pay range is $23.00/hr. Eligibility requirements apply to some benefits, which may depend on job classification and length of employment. Benefits are subject to change and specific plan terms. Available benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth options)
• Life Insurance (Voluntary Life & AD&D)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, Sick Leave)

This is a fully onsite position in Rochester, NY.

Anticipated to close on Jul 31, 2025.

We're partners in transformation, helping clients activate ideas and solutions to leverage new opportunities. With 80,000 employees, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services and Talent Services, we collaborate with progressive leaders to drive change. TEKsystems is part of Allegis Group.

We are an equal opportunity employer, considering all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any protected characteristic.