Desktop Support Technician - Insight Global : Job Details

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $35.00/hr

Direct message the job poster from Insight Global

Our client is looking for a Desktop support technician to assist with running their day-to-day operations for their Desktop Support team. This individual will be reporting up to the Desktop Support Manager and will be assisting with a hardware refresh across their facilities as well as supporting general ticketing issues. This individual will also be responsible for building out various machines, resolving tickets, fixing computer issues, moving computers, along with general desktop trouble shooting. This individual will be working onsite in a hospital setting and will be communicating with end users to understand their needs.

DAY TO DAY

• Handling ticket queue
• Responsible for troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing them.

MUST HAVES

• 2-4 years of Desktop experience possessing a working knowledge of hardware components, hardware configurations, and have strong software experience
• 1+ year of Windows 10 experience
• Hardware/Software Break fix experience
• Desktop Imaging Experience
• Excellent customer service and communication skills
• Must be able to handle the physical nature of the job (lifting 40 lbs, crawling under desks, clean up, etc.)
• Strong teamwork skills, good time management ability, and proficiency to follow instruction
• Comfortable in hospital environment
• Must pass background check and drug test (marijuana will come back as a fail)
• Personal Transportation – may need to travel between Concord and Walnut Creek locations
• Business attire
• Dress code: business casual - no jeans, no t-shirts
• Typical outfit: khakis, polo or button down, black or brown shoes

PLUSSES

• Healthcare or hospital environment experience

Pay Rate Range: $30-35/hour

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesHospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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