desktop support - Artech Information system LLC : Job Details

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Desktop Support Representative Onsite SupportLocation: Pasadena, CADuration: 1+ years (Possible Extension)

• Candidates should be able to diagnose and remedy complex Microsoft OS and Office product problem tickets, configure and install common applications, and install/remove PCs and HVDs.
• Must have good verbal and written skills, as well as the ability to interact positively with clients. Should have experience in a customer-facing, Windows-based, corporate technical support environment and a ticketing system. Extensive 7-year background check and drug test is required.