Desktop Support Analyst I - Trinity Health Corporation : Job Details

Employment Type:Full time. Shift:Day Shift. Description:Configures, installs, monitors and maintains ITS users desktop software and hardware. Provides consultation to ITS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Participates in projects and supports mobile workforce. POSITION PURPOSE - Configures, installs, monitors and maintains ITS users desktop software and hardware. Provides consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Participates in projects and supports mobile workforce. ESSENTIAL FUNCTIONS - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Configures and installs softw...Support Analyst, Desktop Support, Technical Support, Analyst, Microsoft, Support, Technology, Healthcare