Design Sales Specialist/Home Stylist, Part Time Flex, Vernon Hills- Pottery Barn - Pottery Barn : Job Details

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our core values include People First, customer focus, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist role

You will inspire customers to express themselves in their homes. You will assist customers and complete sales at the cash wrap, promoting ongoing engagement and strengthening our brand connection.

Responsibilities

Assist clients through design consultations in-store and in-home to drive sales.

Perform in-home consultations, including measuring and assessing living spaces.

Create and present design plans tailored to client needs and preferences.

Stay informed of current sales and promotions to meet sales goals.

Assist customers with services like gift wrapping, registry, special orders, and deliveries, adhering to world-class service standards.

Demonstrate extensive product knowledge of the design studio assortment.

Criteria

• Strong communication, clienteling, and follow-up skills.
• Ability to manage complex orders across sales channels.
• Design experience preferred.
• Ability to prioritize and multitask effectively.
• 1-2 years of customer service and retail sales experience, preferably in specialty retail.

Physical Requirements

• Mobility on the sales floor for extended periods.
• Ability to lift and move items up to 75 lbs.
• Full-time availability; part-time associates should be available on weekends and at least two weekdays, with flexible scheduling to meet business needs.

Diversity, Equity & Inclusion

We believe a culture of diversity and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a workplace where everyone can bring their authentic selves and be valued for their contributions.

Benefits

This position offers a competitive package, including pay (anticipated range $16.50-$23.00/hour), discounts, 401(k), wellness programs, paid time off, health insurance, and more.

Continued Learning

• Development plans and career conversations.
• Performance reviews and cross-brand opportunities.
• Online learning and leadership development.

Note: This role does not sponsor immigration cases or relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer, including considerations for criminal histories as per local laws.

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